Manager: Credit Risk Early Collections

1 week ago

Johannesburg, Gauteng, South Africa Nedbank Full time R600 000 - R1 200 000 per year

*Requisition and Talent Acquisition Consultant Details*
REQ Twanette Coetser

Pipeline Advert

*Location and Cluster*
Total Business Banking and Retail - CDR - Risk Collection

Sandton, Gauteng

Career Stream
Credit Collections

Leadership Pipeline
Manage Self Professional

*Manager Credit Risk Early Collections
Job Purpose
We are looking for a
Manager Credit Risk Early Collections*
(without direct reports)to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.

*Key Deliverables*
Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.

Credit and Credit Risk
assessment and collections of arrears/excesse
s of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.

*Job Responsibilities*

  • Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
  • Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
  • Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
  • Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
  • Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
  • Provide feedback daily/weekly/ monthly
  • Meet clients' expectations by resolving queries within turnaround times.
  • Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
  • Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
  • Sharing knowledge with all stakeholders.
  • Manage own efficiency by drafting and implementing team's strategies.
  • Enhance processes by constantly seeking innovative improvements to the credit systems.
  • Adapt to changes in Legislation by enforcing the compliance to the changes.
  • Address issues raised in culture surveys by participating in the development and implementation of action plans.
  • Create a client service culture through various required interventions.
  • Support and encourage staff to participate and support corporate responsibility initiative.
  • Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
  • Generate innovative ideas and share knowledge.

Minimum Experience Level

  • Minimum 5 years' experience in a Credit role in a Banking environment
  • Minimum 5 years' experience collecting Arrears or Excess accounts

Preferred Qualification

  • Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

*Technical / Professional Knowledge*

  • Business administration and management
  • Change management
  • Client service management
  • Communication Strategies
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Organisational systems
  • Principles of project management
  • Strategic planning
  • Management information and reporting principles, tools and mechanisms

Please contact the Nedbank Recruiting Team

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