Sales & Onboarding Supervisor

1 week ago

Johannesburg, Gauteng, South Africa Tower Group South Africa (PTY) Ltd Full time R250 000 - R500 000 per year

About the Role

As the Sales & Onboarding Supervisor, you will lead the team responsible for growing our 4W fleet. This is a hands-on leadership role where you will manage the Sales Reps to drive sales, and oversee the onboarding process to ensure a seamless and positive experience for new riders.

What You'll Do

  • Team Leadership: Lead, coach, and mentor the Sales Reps. Set clear goals, provide regular feedback, and conduct performance reviews.
  • Sales Strategy: Develop and implement a sales strategy to attract and onboard new riders efficiently. Identify new channels and opportunities for growth.
  • Onboarding Process Management: Oversee the rider onboarding process, ensuring all documentation, training, and compliance checks are completed accurately and on time.
  • Performance Analysis: Monitor team and individual performance against KPIs. Use data to identify trends, address challenges, and optimize processes.
  • Collaboration: Work with the Fleet Lead and other departments to ensure a smooth transition for new riders from onboarding to active operation.
  • Reporting: Prepare and present weekly sales and onboarding reports to senior management.

What You'll Bring

  • 3+ years of experience in sales or a related field, with at least 2 years in a leadership or supervisory role.
  • Proven track record of meeting or exceeding sales targets.
  • Strong leadership, communication, and interpersonal skills.
  • Analytical and data-driven mindset.
  • Experience in the mobility, logistics, or a similar fast-paced industry is a plus.
  • Excellent organizational and problem-solving skills.

Success in the Role Looks Like

  • The sales team consistently meets or exceeds rider acquisition targets.
  • High conversion rate of new applicants to onboarded riders.
  • Seamless and efficient onboarding process.
  • High team morale and low turnover.
  • Accurate and insightful reporting.

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