Trainee IT Support Manager

2 days ago

Port Elizabeth, Eastern Cape, South Africa Boardroom Appointments Full time R104 000 - R156 000 per year


We are seeking a highly motivated and enthusiastic individual to join our team as a Trainee IT Support Manager. The successful candidate will be responsible for assisting with system integration and implementation, supporting other company systems, liaising with third-party providers, and providing training and support to users.

Responsibilities:

  • Assist with the system integration and implementation between Point of Sales system and other company systems.
  • Implement and support other company systems such as Money Market, etc.
  • Liaise with 3rd party providers and ensure compliance with SLAs.
  • Assist with the investigation of data queries, stock takes, and other related tasks.
  • Provide training to users on Point of Sale Systems, Money Market, Basic PC training, and other systems as required.
  • Prepare weekly and monthly reports on store visits, problem stores, and system issues.
  • Travel to different stores as required to provide support.
  • Support Microsoft products and other software applications as required.
  • Previous retail and Point of Sale experience will be required.

Requirements:

  • Bachelor's degree in Computer Science or a related field.
  • Strong technical skills with experience in system integration and implementation.
  • Excellent communication and interpersonal skills with the ability to liaise with third-party providers and SLAs.
  • Experience in investigating data queries, stock takes, and other related tasks.
  • Strong training skills with the ability to deliver training to users.
  • Ability to prepare weekly and monthly reports on store visits, problem stores, and system issues.
  • Willingness to travel between stores as required.
  • Strong knowledge of Microsoft products and other software applications.
  • Previous retail and Point of Sale experience will be required.

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