Field Service Technician

1 week ago

Cape Town, Western Cape, South Africa Vexall PTY LTD Full time R250 000 - R500 000 per year

Purpose of the job:

To provide onsite installation and maintenance of the Vexall Service to all customers

Key outputs:

· Ensuring the delivery of quality client service and continuously ensuring the agreed upon Customer SLA are met.

· Providing an onsite service to our customers and ensuring constant improvement in the quality and efficiency.

· Establishing good working relations with our customers.

· Ensuring high level of co-operation with other Vexall departments to achieve client satisfaction and business growth.

· Providing presales assistance to the sales team.

· Ensuring the provision of the right platform configuration to client requirements.

Skills required & Job Specifics Requirements:

· 2+ years previous on-site experience in Retail/Pharmacy environment.

· Windows/Linux experience

· Grade 12 certificate

· A+ and N+ Certification

· MCP or MCSE Certification

· Networking experience

· Understanding of PC Hardware set up and configuration

· Own vehicle (Fuel reimbursed according to internal policy

· Requires flexibility to work long hours or after hours when needed

Job Type: Full-time

Work Location: In person

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