Assistant Adjudicator x 2

1 week ago

Pretoria, Gauteng, South Africa Pension Funds Adjudicator Full time R900 000 - R1 200 000 per year

OPFA seeks to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines, and is a team player with high levels of professionalism.

Responsibilities

  • Receive investigation file and identify areas that require further investigation to dispose of a complaint
  • Request further information from parties to a complaint where required
  • Identify the need for and request expert reports in appropriate matters
  • Engage with parties to a complaint concerning the administrative aspects of the file/investigation.
  • Ensure that procedural fairness requirements are adhered to
  • Maintain a proper record of all complaints allocated, including a record of all correspondence relating to a complaint, proof of service, telephone calls, emails, etc.
  • Ensure all information is captured and processed on the OPFA case management system
  • Prepare and submit quality draft determinations to the Team Leader within set timelines in accordance with daily, weekly, and monthly targets
  • Attend to corrections on reviewed drafts
  • Correctly identify out-of-jurisdiction matters
  • Draft settlement and out-of-jurisdiction letters for approval by the Team Leader
  • Assist with projects/ad hoc tasks as and when required
  • Submit weekly and monthly statistics to the Team Leader
  • Prepare records for the Financial Services Tribunal or High Court

Qualifications and Experience

  • A Law Degree, i.e. BCom Law, BA Law, or LLB (Bachelor of Laws)
  • 3 years' experience in the retirement funds industry – administration, management, or regulation
  • Knowledge and understanding of the appropriate legislative and regulatory frameworks
  • Ability to assess and investigate facts, interpret legislation, and draft legal documents
  • Legal research
  • Experience in the financial services sector will be an added advantage
  • Knowledge and understanding of the Pension Funds Act and the role of the Pension Funds Adjudicator

Key Competencies

  • High level of ethics and integrity
  • Computer literacy (MS Word, Excel, MS Outlook)
  • Excellent drafting skills
  • Excellent verbal and written communication skills
  • Analytical, problem solving and critical thinking skills
  • Ability to manage a caseload and work under pressure
  • Time management
  • Proper record keeping
  • Take initiative in personal development
  • Team player

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