Regional Driver Operations Team Leader Africa

7 days ago

Cape Town, Western Cape, South Africa inDrive Full time R900 000 - R1 200 000 per year

We are looking for Regional Driver Operations Team Leader Africa.

Responsibilities

  • Organize Driver Engagement Processes: Coordinate activities related to attracting, activating, reactivating, and retaining drivers.
  • Manage KPIs: Have a comprehensive understanding of funnel efficiency from installation to creating successful orders for drivers, monitor main territory KPIs and design action plan to improve them.
  • Implement Motivational Programs: Execute motivational initiatives and training programs to improve agent performance, share feedback.
  • Support Activation and Reactivation Mechanics: Assist in launching, adapting, and improving strategies to activate and reactivate drivers effectively.
  • Monitor Calls Quality and Scripts: Oversee call scripts, assess their effectiveness, and ensure high-quality interactions with users, test different hypothesis.
  • Drive team: Conduct training sessions to equip agents with the skills needed for user acquisition and activation, keep them motivated.
  • Execute City Launches: Travel to new city launches within the country to organize on-the-ground recruitment efforts.

Qualifications

  • 5+ years expertise of working with Africa region.
  • 2-3+ years experience in business. operations/expansion/launching in Ride-Hailing, Delivery, and E-commerce fields are highly preferred.
  • Strong understanding of the sales funnel and how it applies to user acquisition.
  • Advanced English proficiency: Both written and verbal communication skills are required.
  • Advanced Excel skills, with the ability to analyze data, create reports, and track KPIs.
  • Sales team management experience is highly desirable, particularly in recruitment or acquisition environments.
  • Strong analytical and problem-solving skills to address challenges in driver recruitment and recommend improvements.
  • Adaptability and flexibility in a fast-paced environment with evolving recruitment demands and market conditions.
  • Knowledge of local transportation regulations and market trends would be a plus.

Conditions & Benefits

  • Health insurance with oncology coverage and life insurance included.
  • Hybrid work mode and flexible schedule.
  • Relocation package offered for candidates from other regions.
  • Access to professional counseling services including psychological, financial, and legal support.
  • Diverse internal training programs.
  • Partially or fully paid additional training courses.
  • All necessary work equipment
  • Fitness club membership discount.

  • Driver Team Leader

    1 week ago

    Cape Town, Western Cape, South Africa ARK Waterproofing Full time R450 000 - R600 000 per year

    Driver Teams LeaderRequirements :Valid Drivers LicenseMust have experience in the construction industry leading teams, setting up teamsMust be able to physically work* Reside in the Southern Suburbs ( preferred)Duties :Open and close office/workshop ( start at 7:30 leave site at 17:00)Set up teams for the dayBook in and book out product and tools on job...

  • Team Leader

    3 days ago

    Cape Town, Western Cape, South Africa Hollywoodbets Full time R80 000 - R120 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Team Leader

    7 days ago

    Cape Town, Western Cape, South Africa Winning Form Full time R90 000 - R120 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Team Leader

    3 days ago

    Cape Town, Western Cape, South Africa Winning Form Full time R120 000 - R240 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Winning Form Full time R600 000 - R800 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Team Leader

    4 days ago

    Cape Town, Western Cape, South Africa Hollywoodbets Full time R250 000 - R400 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...

  • Operations Team Leader

    7 days ago

    Cape Town, Western Cape, South Africa ShopriteX Full time R250 000 - R500 000 per year

    To oversee the performance & compliance of contracted drivers in the assigned stores / clusters to ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and legal/ regulatory requirements. Furthermore, ensuring compliance of and access to branded/unbranded assets and resources...

  • Merchandiser Team Leader

    3 days ago

    Cape Town, Western Cape, South Africa Managed People Solutions Full time R104 000 - R156 000 per year

    Managed People Solutions is actively seeking a skilled Merchandising Team Leader to join our team. If you're passionate about merchandising and ready to take on a leadership role, we would love to have you on board in Cape Town, Western Cape.Job PurposeA Merchandising Team Leader is responsible for effectively and efficiently merchandise products in a set...

  • Merchandiser Team Leader

    1 week ago

    Cape Town, Western Cape, South Africa Managed People Solutions Full time R104 000 - R156 000 per year

    Managed People Solutions is actively seeking a skilled Merchandising Team Leader to join our team. If you're passionate about merchandising and ready to take on a leadership role, we would love to have you on board in Cape Town, Western Cape.Job PurposeA Merchandising Team Leader is responsible for effectively and efficiently merchandise products in a set...

  • Team Leader

    7 days ago

    Cape Town, Western Cape, South Africa Hollywoodbets Full time R250 000 - R400 000 per year

    ResponsibilitiesBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our...