Hospitality Administrator

1 week ago

Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

We're Hiring: Hospitality Administrator for a Five-Star Operation

Are you a born organiser with a passion for five-star service? We're looking for an exceptional Hospitality Administrator, someone who thrives on keeping things running like clockwork and knows that luxury is in the details.

This is no ordinary admin role. You'll be at the heart of a world-class operation, supporting the strategic and day-to-day excellence of our guest experience departments, including F&B, Front Office, Housekeeping, and Spa. If you're excited by the idea of being part of a well-established, professional environment where precision and elegance meet, this could be your next great move.

Your Role Will Include:

  • Managing calendars, key meetings, and stakeholder relationships with professionalism
  • Preparing high-quality reports, presentations, and meeting documentation
  • Liaising with department heads to track deadlines, deliverables, and project milestones
  • Assisting with VIP event logistics, internal campaigns, and training sessions
  • Keeping filing systems, schedules, and documentation in perfect order
  • Supporting KPI tracking, performance metrics, and operational initiatives
  • Handling confidential information with absolute discretion and care
  • Bringing a calm, capable presence to every fast-paced task

What We're Looking For:

  • A degree in Hospitality, Office Management, or a related field
  • 3+ years' experience in an executive admin role, ideally in a luxury hospitality setting
  • Outstanding verbal and written communication skills, polished, clear, and concise
  • Excellent organisational and time management skills, with a tech-savvy edge
  • A warm, composed, service-driven approach with a strong sense of professionalism
  • Proven discretion, loyalty, and the ability to anticipate needs before they arise
  • Familiarity with hospitality systems such as Opera, Dineplan, and Teams is a plus

Hazendal is committed in transforming and redressing past inequalities. Our employment equity goals will be considered in our selection process.

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