Sales Assistant( Contract )

1 week ago

Somerset West, Western Cape, South Africa ARES Holdings Full time R200 000 - R250 000 per year

Birkenstock Somerset Mall is looking for a Seasonal sales assistant to join their team.

Company Values:

  • We commit to the wellbeing of our team.
  • We work with a positive attitude.
  • We believe in our team.

Responsibilities:

Customer Service & Sales

  • Acknowledge every customer within 30 seconds.
  • Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
  • Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs.
  • Close the sale & secure add on sales.
  • Invite your customer to back & turn them into Birkenstock fans.
  • Monitor your daily sales against your individual budget every few hours.

Inventory

  • Replenish footwear, apparel and accessories from the storeroom daily.
  • Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
  • Ensure stock entries in the POS systems are accurate.
  • Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
  • Process customer orders.

Daily Operations

  • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
  • Assist the manager with open and closing the store.

Training

  • Your training is your responsibility.
  • Ensure you are allocated a buddy initially & that you learn from them.
  • You must attend quarterly training sessions & complete the assessments.
  • Ensure you receive monthly feedback from your manager.
  • Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
  • These are essential as they will determine your eligible for promotions.

Merchandising

  • Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
  • Ensure sizes are replenished.
  • Assist the team to change the windows/ Mannequins fortnightly.
  • Ensure POS materials are stored in the area to avoid damage.
  • Grade 12 or Equivalent
  • Min. 6 months customers services experience
  • Birkenstock knowledge advantageous
  • Able to work flexible shifts.

Perks & Benefits

  • You get to work for a rapidly expanding distributor with aspirational brands.
  • Staff discount (50% off for you and your family across all the brands within the group)
  • Company performance incentive scheme
  • Long-service incentives
  • Holistic Employee Wellness programme
  • The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.

Job Type: Temporary

Contract length: 3 months

Work Location: In person

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