Specialist - Customer Master Data

5 days ago

Cape Town, Western Cape, South Africa Astron Energy (Pty) Ltd. Full time R250 000 - R500 000 per year

Creates Customer Accounts

  • Receives Credit Applications to create new account
  • Checks application for completeness
  • Logs application in tracking tool (e.g. KMS) for Data Steward approval/s
  • Records customer details in SAP.
  • Links new accounts to PBL master and deactivates old accounts.
  • Files application documents.
  • Generates reports of all changes and validates.

Maintain Customer Accounts
Maintains following areas on the customer master:

  • Extension of existing accounts to new sales areas.
  • Customer contact details.
  • Banking details.
  • Company Code (FI) Data
  • Sales area data.
  • Shipping data.
  • Billing data.
  • Partner functions.
  • Generates reports of all changes and validates.

Operational Excellence and Compliance

  • Participates in all safety programs (LPS, Wellnomics, and Stop Work Authority) and demonstrates operational excellence and AE values.
  • Completes all required training and Corporate Compliance functions when required.

General Administrative and Service Center Support

  • General Administrative and Service Centre Support
  • Maintenance and organisation of CM Group Mailbox
  • Continuous validation and verification of Customer Master data base.
  • Learn and assist with other Service Centre activities. (e.g. Customer Communication, AE Connect, StarCard support, etc.)

Organisational Capability

  • Participate in business initiatives which involve changes or enhancements to the Customer Master process (e.g. development of the BM Rebates Automation program).
  • Participate in Projects involving the Customer Master Data Base as a key element.

Professional Qualification and Certifications:

  • Degree, Diploma in BCom, Sales and Marketing or equivalent would be advantageous
  • Extensive SAP knowledge and experience
  • Computer skills – proficient with Microsoft Word and Excel

Work Experience:

  • 3 to 5 years exposure in a Master Data SAP environment
  • Proven collaboration with BU's across greater organization to ensure alignment and quality service at all times

Knowledge and skills:

  • Leadership Skills:

  • Decisiveness

  • Integrity
  • Relationship building
  • Problem-solving
  • Dependability

  • Conflict resolution

  • Excellent AE organizational savvy

  • Ability to deal with multi-tasking and work in a dynamic environment
  • Time management skills
  • Demonstrate customer relationship building and management skills
  • Able to demonstrate a continuous improvement mind-set
  • Strong customer service ethic and ability to understand, meet and champion customer's needs, while adhering to Astron Energy's policies and procedures.
  • Excellent verbal and written communicating skills
  • Computer skills – proficient with Microsoft word and Excel
  • Analytical, efficient and thorough

Application deadline:
13 November 2025

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