International Inbound Operations Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa takealot Full time


Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

We're Looking For an International Inbound Operations Coordinator who is:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Your responsibilities will include:

  • Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.
  •  Supporting the customer service & buying teams in resolving:
  •  Customer order queries;
  •  Complaints and associated resolution, including root cause analysis;
  •  Supplier delivery issues & queries.
  • Ensuring customers receive their orders on time, according to expectations, and that they areproactively updated and communicated to on the status and any changes to their orders.
  •  Management of all assigned Inbound queries
  •  Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date
  • Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders.
  •  Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time.
  •  Communicate and manage relationships with LSP, suppliers, and vendors regarding shipment status, providing timely updates to internal teams.
  •  Verification of International shipping documentation
  •  Coordinating and tracking shipments from multiple points of origin to final destinations.
  •  Managing International Supplier non-conformance

Attributes:

  • Solutions-oriented, can-do attitude; self-motivated
  • Strong organisational & prioritisation skills
  • Attention to detail
  • Excellent communication skills, both written and spoken
  • Ability to interact with internal & external stakeholders at all levels
  • Comfortable with change and excellent team player
  • Comfortable with learning and adapting to new systems

Qualifications:

  • Matric
  • 3 years relevant industry experience
  • Competency in MS Office packages
  • Relevant tertiary qualifications a plus


Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

  • International Inbound Operations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa TAKEALOT Full time

    Join Our Mission at Takealot Fulfilment Solutions | We Are TFSRevolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.We're Looking For an International Inbound Operations Coordinator who is:Innovative, ambitious...

  • Inbound Call Coordinator I

    2 weeks ago

    Cape Town, Western Cape, South Africa Elevance Health Full time US$14 - US$25

    Anticipated End Date: Position Title:Inbound Call Coordinator IJob Description:Inbound Call Coordinator I Location: This role enables associates to work virtually (in CST states only) full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life...

  • International Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Lasec® Group Full time

    Lasec SA is looking to recruit an International Coordinator to join the Service Unit based at the Cape Town Office.Requirements that must be met:National qualification in Business, Operations, or Management.Ability to function independently and as part of a team.High attention to detail coupled with strong administrative skills.Good Microsoft Office skills ...

  • Inbound Travel Planner

    6 days ago

    Cape Town, Western Cape, South Africa RPO Recruitment Full time

    PO Recruitment is actively seeking a detail-oriented and customer-focused Inbound Travel Planner to join our client's team in Cape Town. This is an exciting opportunity for a travel professional to craft unforgettable experiences for clients by planning and coordinating inbound travel itineraries. If you have a passion for travel, excellent organizational...

  • Operations Intern

    2 weeks ago

    Cape Town, Western Cape, South Africa Red Bull Full time

    Company Description Energize your career with an exciting 12-month internship at Red Bull South Africa We're seeking a Operations Intern who thrives in a fast-paced environment and is eager to dive into the world of Fleet and Procurement. This role offers a unique opportunity to gain hands-on experience in managing vendor base, resolving customer issues, and...

  • Inbound Operator Key Account Manager

    7 days ago

    Cape Town, Western Cape, South Africa GILTEDGE Full time

    Company DescriptionGILTEDGE is an award-winning luxury tour operator specializing in bespoke travel services to Southern Africa, East Africa, and the Indian Ocean islands. Since its launch in 2001, the company has been committed to creating personalized safari experiences for families, solo travelers, and corporate groups (MICE). With a team of experienced...

  • Inbound Travel Consultant

    6 days ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Our client is a dynamic, woman-owned Destination Management Company with over 14 years of expertise in the travel and transport industry. Known for its dedication to delivering exceptional, personalized service, the company is passionate about crafting unforgettable travel experiences throughout Africa. Specializing in the international leisure market, it...

  • Operations Manager Inbound Sales

    4 days ago

    Cape Town, Western Cape, South Africa Ascensos Full time

    What We're Looking ForAscensos is looking for an experienced Operations Manager to lead an Inbound Sales operation on behalf of our client, Sky.This role is suited to someone who thrives in a fast-paced contact centre environment, combines commercial thinking with strong people leadership, and knows how to turn performance data into meaningful action.You'll...

  • Affiliate Coordinator

    1 week ago

    Cape Town, Western Cape, South Africa Eventus International Full time

    Company DescriptionEventus International is a premier summit and exhibition organiser dedicated to connecting industry leaders and creating opportunities with significant global potential. Specialising in high-growth vertical industries, particularly the gaming sector, our company fosters innovation, sustainability, and the development of emerging markets....

  • People Operations Intern

    7 days ago

    Cape Town, Western Cape, South Africa Lula Full time

    ROLE PURPOSEWe are looking for a highly motivated, driven, and meticulously detail-oriented People Operations Graduate to join our dynamic People Team on a 6-month fixed-term contract basis.This role offers an exceptional opportunity for a recent university graduate with a Bachelors or Honours degree in Organisational Psychology or Human Resource Management...