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Manager Liquor Store

2 weeks ago

Centurion, Gauteng, South Africa Pick n Pay Full time R90 000 - R120 000 per year

It's fun to work in a company where people truly BELIEVE in what they're doing

To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

Matric/ Grade 12 (attach certified copy to application)

Sound Numeracy skills and knowledge of retail industry
2-4 years Wine/Liquor Experience and Knowledge OR 1-2 years managing a department

Management experience - coaching, training, dealing with noncompliance and performance issues

Competencies:

Achieving results through others
Plan, organize and follow up on activities and plans
Adhere to standards and policies
Customer Orientation
Communication skills – clearly conveying message and actively listening
Business mindedness

Merchandising Management

Executes plano guide 100%
Rotates stock as per policy/SOP on sales floor and back up area
Throughout day ensures department merchandising and cleanliness standards are maintained.
Follows standards set down for promotional space
Follows promotions communications'  
Ensures back up area standards maintained at all times - all stock represented on floor
Elevates any continuing stock issues to Store Manager
Ensure department follows H&S standards and processes as per SOP.
Understand customer needs and communicate these to demand planning

Systems Management

Gap scanning out of stocks
Identifies, counts, and records out of stocks & over stocks
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
Processes IDTs via SAP  
Actions reduced to clear on SAP as per SOP  
Checks for electronic communications regularly during the working day  

Customer Services Management

Handles customer complaints and special customer requests
Advises customers on products

People Management & Development

Evaluates the performance of direct reports against agreed objectives and standards
Reviews staffing requirements and provides input into staff scheduling
Keeps staff informed of new initiatives, store and department performance
Keeps staff motivated
Identifies training needs
Coaches staff and management

Finance & Administration

Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Follows up and controls departmental expenses
Monitors results and investigates deviations to budget.
Monitors waste, and ensures procedures are adhered to

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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