Senior Solutions Technician
3 days ago
Minimum Requirements:
Education: Matric (Grade 12)
Certifications:
A+ and N+ Essential
Additional certifications in PABX, Yeastar, or 3CX Highly advantageous
Experience:
5 years in a technical field support or installation technician role
Hands-on experience with a range of hardware and software products
Drivers License: Valid driver's license and own reliable vehicle Required
On-site installation and configuration of various systems and technologies
Working independently or with a team to deliver high-quality installations
Client-facing interaction during installation and support processes
Documentation and reporting of installation timelines and project scope
Adhering to health & safety and technical compliance standards
Voice & Communication Systems:
PABX systems
Yeastar
3CX
Certifications in any of the above will be a strong advantage
Surveillance & Access Control:CCTV systems
Biometric systems
General surveillance technologies
Hikvision systems Advantageous
Preference will be given to candidates with experience at companies such as:
Daisy
BCX
Itec
Or similar ICT solution integrators or telecommunications providers
Applicants must provide evidence of prior installation work, including:
Photos of completed installations
Project timelines Duration and scope of each project
Team details Size of team involved, their roles, and the candidates personal responsibilities
Strong problem-solving and troubleshooting abilities
Ability to work under pressure and meet deadlines
Excellent communication and customer service skills
Detail-oriented and process-driven
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