Credit and Collections Analyst

1 day ago

Cape Town, Western Cape, South Africa DigiCert Full time

Who we are

We're a leading, global security authority that's disrupting our own category.  Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers.  We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

We are looking for an experienced and highly motivated Credit and Collections Analyst who will take on the challenges of developing the Company's accounts receivable collection process and implementing best practices. This member of our team will take responsibility for and work to improve the collection effort by working with our customers and other departments to achieve success.

What you will do

Collections - ownership of AR aging: managing collections efficiency metrics to target, acting as a first point of contact to obtain full resolution on customer disputes or billing inquiries.Meet defined department goals and activity metrics.Participates in process improvement projects as assigned.Recommend accounts for suspension after proper collection activities.Communicate the status of designated accounts to the Collections Manager.Cash management: effectively analyzes and resolves open cash (unapplied) amounts promptly.Process and review account adjustments.Reconcile customer disputes as they pertain to payment of outstanding balances due.Monitor and maintain assigned accounts – customer calls, account adjustments, small balance write off, customer reconciliations, and processing credit memos.Reduce delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Collections Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate and follow up effectively with Sales and Sales Operations departments regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with customers and sales.Ensures compliance with all company policies.Ad-Hoc projects.

What you will have

Currently pursuing a University degree in Business, Finance, Accounting or a related field (advantageous) Must have experience in an accounting, budgeting or a finance role.3 years of experience in B2B customer collectionsExperience in reviewing company financials and establishing appropriate credit limits to mitigate company risk.NetSuite ERP experience preferred.Excellent account reconciliation skills.Excellent communications skills, both telephone and written.Proficient with MS Excel, MS Word, and/or any other products within the Microsoft Suite.Strong organizational skills.Attention to detail.Ability to work and communicate among multiple teams and functions.

Benefits

Provident FundMedical Aid + Gap CoverEmployee Assistance ProgramGym ReimbursementLife InsuranceDisability Insurance

#LI-FP1

__PRESENT

__PRESENT

__PRESENT

__PRESENT

__PRESENT__PRESENT

  • Collections Analyst

    3 days ago

    Cape Town, Western Cape, South Africa Meltwater Full time

    DescriptionWhat We're Looking For:We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to...

  • Credit Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R250 000 - R400 000 per year

    Job Title: Credit Analyst – Western Cape Department: Corporate Credit Job Type: Permanent Level: Skilled EE Position: Yes Location: Western Cape Salary: Market RelatedHire Resolve's Client is seeking to hire a Credit Analyst to join their team in the Western Cape. The primary responsibility of this role is to prepare detailed credit proposals for...

  • Credit Analyst

    3 days ago

    Cape Town, Western Cape, South Africa Star Personnel Recruitment Full time

    Credit Analyst (Junior to Mid level) Cape Town, Northern SuburbsFull time, in office Fully bilingual A well-established player in South Africa's property finance is in an exciting phase of rapid growth, and is offering an opportunity in credit origination and credit risk management.The role entails:• Receiving credit applications• Performing...

  • Lead Credit Strategy

    3 days ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Join a high-performing financial services organisation as aLead Analystin ourCredit Strategy & Analyticsteam.This is astrategic leadership rolewhere you'll influence credit and collections performance at an enterprise level and act as thesecond-in-commandfor the function. You'll drive innovation, optimise portfolio outcomes, and ensure data-driven decisions...

  • Credit Officer

    3 days ago

    Cape Town, Western Cape, South Africa FROGG Recruitment Full time

    Junior Credit Officer Bellville Cape TownOur Home loans client seeks a Junior Credit Officer with Lending experience. Home loans experience an added bonus but not a must.Salary:Up to R CTCMinimum Requirements:Matric with relevant qualification2+ years Credit Officer / Credit Analyst experienceLoans experience a mustHome loans experience an added bonusCredit...

  • Collections Strategy Manager

    1 week ago

    Cape Town, Western Cape, South Africa Network2 Full time R150 000 - R300 000 per year

    A leading financial services company is seeking a strategic and analytical Manager: Collections Strategy to join their team. This role will report to the Head of Collections and ECM Strategy and is responsible for developing and overseeing the company's collections strategy, driving portfolio growth, optimising models, and fostering strong stakeholder...

  • Collections Manager

    3 days ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Are you a strategic leader with a passion for driving performance and innovation? This is your opportunity to shape and lead the Collections and ECM strategy for a forward-thinking organization. If you thrive in a dynamic environment and excel at turning strategy into measurable results — this role is for you.This exciting opportunity offers the chance to...

  • Credit & Pricing Analyst

    3 days ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Our client is an innovative pay-as-you-go solar startup. They make life better for everyday households in Africa where they build amazing tech to help bring access to energy, internet and opportunity to people who otherwise wouldn't. Our client is a dynamic, hardworking team that values flexibility and focuses on results over office hours. They are...

  • Commercial Credit Analyst

    7 days ago

    Cape Town, Western Cape, South Africa Lula Full time R250 000 - R500 000 per year

    Overall Purpose Lula is hiring a Commercial Credit Analyst. This is an ideal role for an individual starting their career in credit, or a recent graduate, to join our growing fintech business. Your primary focus will be managing our credit underwriting process, which requires strong analytical and financial capabilities while collaborating with internal...

  • Commercial Credit Analyst

    7 days ago

    Cape Town, Western Cape, South Africa Lula Full time R250 000 - R500 000 per year

    Lula is hiring aCommercial Credit Analyst. This is an ideal role for an individual starting their career in credit, or a recent graduate, to join our growing fintech business. Your primary focus will be managing our credit underwriting process, which requires strong analytical and financial capabilities while collaborating with internal stakeholders. You'll...