Delivery Manager
1 week ago
Clover is currently recruiting a Delivery Manager. The successful candidate will be responsible for ensuring that there is efficient and cost-effective distribution of product in accordance with customer requirements . This exciting opportunity is based at the Clover Atlas branch and the successful candidate will be reporting to the Delivery Services Manager.
Minimum Requirements- National Diploma
- Relevant experience in applying job related concepts, techniques and processes at the required level
- Experience in working with senior management
- Business English: Fluent
- Code 10 motor vehicle license
- Travel off-site/overnight stay
- Work shifts/weekends/public holidays
Ensure effective deliveries and cost control
- Schedule deliveries according to nominated delivery days
- Manage and control departmental own fixed cost in terms of overtime, running cost and crates
- Manage site and area responsibility in terms of safety
- Ensure that deliveries are executed according to standard operating procedures
- Ensure vehicle inspections are conducted
Perform administrative duties
- Conduct daily debriefing of delivery team
- Maintain and manage driver ledger balances and deadlines
- Investigate rejected driver claims
- Maintain mixed temperature report
- Manage fuel usage on vehicle and reconcile fuel storage
Manage customer relations
- Conduct trade visits and submit reports
- Manage and control customer uplifts
- Attend to customer queries and complaints
- Liaison between Call Centre and Danone
Manage staff
- Set KPA's of team members and manage performance
- Maintain discipline of team (Execute company disciplinary procedures)
- Plan and manage leave
- Manage training and development of subordinates
- Manage driver violations as per Onboard Computer Report (OBC report)
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