Team Leader, Universal Banking

1 week ago


Johannesburg, Gauteng, South Africa Standard Bank Full time

Job Overview

Business Segment: Personal & Private Banking

Location: ZA, undefined, Johannesburg, Sasolburg

Job Type: Full-time

Job Ref ID: A-0002

Date Posted: 11/18/2025

Job Description

To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience, product and laid down requirements to drive sales and service objectives.

Qualifications

Minimum Qualifications:

NQF Level 5 (FAIS aligned) or higher in Banking, Finance, or related field

Experience Required:

3-5 years of front line experience in serving customers to meet sales and service objectives

Demonstrated expertise in Client Coverage and Personal Banking

Proven track record of team leadership and performance management

In-depth knowledge of other departments and their functions within a branch

Experience in risk management and compliance within the banking sector

Key Skills:

Exceptional interpersonal and communication skills

Strong analytical and problem-solving abilities

Excellent organisational and time management skills

Ability to coach and develop team members

Proficiency in data analysis and performance metrics interpretation

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Convincing People

Exploring Possibilities

Technical Competencies:

Application & Submission Verification (Consumer Banking)

Banking Process & Procedures

Client Acceptance & Review

Customer Understanding & Product Knowledge (Consumer Banking)

Processing

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or


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