FNB Community Advisor

1 week ago

Shop L Burgersfort Regional Mall Burgersfort Burgersfor Burgersfort, South Africa FirstRand Bank Full time R160 000 - R320 000 per year
Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
  • Achieve net profit growth for business
  • Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
  • Manage the migration of accounts from transactional to Self Service
  • Manage the growth of active customer Account Base to increase client base
  • Maximise cross sell opportunities and strengthen client relationships
  • Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
  • Comply with governance in terms of legislative and audit requirements
  • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
  • Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
  • Compliance with procedures and processes contained in the Golden Rules.
  • Provide accurate and reliable sales and service statistics.
  • Manage own development to increase own competencies
You will be an ideal candidate if you possess the following:
  • A completed financial related qualification (NQF5 or higher)
Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

29/11/

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

  • Agencyplus Community Advisor

    1 day ago

    Burgersfort, South Africa FirstRand Full time

    Job Description To provide a positive customer experience by being helpful and sensitive customer needs, expectations and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. - Connect with our customers by living up to our brand promise of “how can we help...

  • Salaried Financial Advisor

    15 hours ago

    Burgersfort, South Africa Old Mutual South Africa Full time

    Join us to apply for the Salaried Financial Advisor role at Old Mutual South Africa. Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving...

  • Sales Manager: Cornerstone

    5 days ago

    Burgersfort, South Africa Assupol Life Ltd. Full time

    To recruit, maintain, develop sales representative and set targets within Cornerstone Regions. 1. Plan and Implement Sales plan at Regional level - Develop sales plan to attain set goals/targets - Communicate the sales plan to sales teams - Identify & agree on individual roles and responsibilities - Recruit resources according to HR Plan - Plan for...

  • FNB Community Advisor

    1 week ago

    Shop , Twin City Mall, Heatherdale Road, Heidedal, Bloemfontein,, South Africa FirstRand Bank Full time R180 000 - R300 000 per year

    Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requestsAchieve net profit growth for businessAchieve the delivery of exceptional customer experience against the Balanced Scorecard standardsManage the migration of accounts from transactional to Self...

  • FNB Community Advisor

    5 days ago

    Lephalale Mall, Fox Odendaal Street, Lephalale,, South Africa FirstRand Bank Full time R300 000 - R600 000 per year

    Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requestsAchieve net profit growth for businessAchieve the delivery of exceptional customer experience against the Balanced Scorecard standardsManage the migration of accounts from transactional to Self...

  • FNB Community Advisor

    3 days ago

    Shop Mthatha Plaza, Nelson Mandela Drive, Mthatha,, South Africa FirstRand Bank Full time R240 000 - R320 000 per year

    Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requestsAchieve net profit growth for businessAchieve the delivery of exceptional customer experience against the Balanced Scorecard standardsManage the migration of accounts from transactional to Self...

  • FNB Community Advisor DHA

    1 week ago

    Shop Platinum Park Shopping Centre, Outspan Drive, Bendor Ext , Bendor,, South Africa FirstRand Bank Full time R250 000 - R450 000 per year

    Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process adhering to policy and processAchieve the Net Income Return for the Business as defined in the...

  • FNB Community Advisor DHA

    1 week ago

    Shop Platinum Park Shopping Centre, Outspan Drive, Bendor Ext , Bendor,, South Africa FirstRand Bank Full time R400 000 - R600 000 per year

    Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process adhering to policy and processAchieve the Net Income Return for the Business as defined in the...

  • FNB Community Advisor DHA

    7 days ago

    Shop Vincent Park Shopping Centre, Cnr Devereux Avenue & Frere Road, East London,, South Africa FirstRand Bank Full time R150 000 - R250 000 per year

    Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process adhering to policy and processAchieve the Net Income Return for the Business as defined in the...

  • Branch Advisor FAIS

    5 days ago

    Shop , Pepper Grove Mall, Allen Street, Grahamstown,, South Africa FirstRand Bank Full time R150 000 - R250 000 per year

    Job DescriptionProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.Hello Future Branch AdvisorWelcome to FNB, the home of the #changeables. We strive to be a trusted...