Branch Advisor FAIS

4 days ago

Shop Pepper Grove Mall Allen Street Grahamstown, South Africa FirstRand Bank Full time R150 000 - R250 000 per year
Job DescriptionProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Hello Future Branch Advisor

Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  

As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now's the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

  • Build and maintain strong relationships with clients.
  • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
  • Educate customers to the correct Banking platform aligned with their needs.
  • Connect with our customers by living up to our brand promise of "how can we help you?" at all times.
  • Analyze customer data and recommend tailored solutions.
  • Achieve sales results by providing contextual and integrated financial solutions to customers.
  • Conduct yourself in an ethical manner.
  • Takes accountability for own performance, personal and career development.
  • Show empathy with customers.
  • Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

  • NQF4  qualification or higher
  • 1-2 years' experience in Client Services Support and delivery

You will have access to:

  • Opportunities to build relationships as part of a dynamic team.
  • A challenging working environment
  • Personal and professional growth
  • Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

  • Customer Centric.
  • Enjoy solving problems.
  • Persuasive selling skills
  • Able to understand rules in a regulated environment.
  • Agile and Flexible
  • Strong communication and interpersonal skills
  • Have a results-driven attitude with a passion for exceeding targets.
  • Have excellent Organisational skills and attention to detail.

Apply now if you are interested in taking the next step. We look forward to engaging with you

All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Minimum qualification - Relevant NQF 5 qualification.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

03/12/

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

  • Branch Advisor FAIS

    6 days ago

    Shop , Mdantsane Shopping Centre, Qumza Highway & Billie Road, Mdantsane,, South Africa FirstRand Bank Full time R1 500 000 - R2 400 000 per year

    Job DescriptionProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.Hello Future Branch AdvisorWelcome to FNB, the home of the #changeables. We strive to be a trusted...

  • Branch Advisor FAIS Pipeline

    15 hours ago

    Mandela Street, Witbank, Emalahleni,, South Africa FirstRand Bank Full time R180 000 - R360 000 per year

    Job DescriptionHello Future Branch AdvisorWelcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which...

  • Branch Advisor FAIS

    14 hours ago

    Shop - Howard Centre, Howard Drive, Pinelands, Cape Town,, South Africa FirstRand Bank Full time R40 000 - R60 000 per year

    Job DescriptionProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.Leads identified converted into successful sales.Ensure activities support cost containment and...

  • External Sales and Service Advisor Lead OBR

    2 days ago

    Shop and Hillside Mall, Tara Road, Bluff, Durban,, South Africa FirstRand Bank Full time R250 000 - R450 000 per year

    Job DescriptionTo apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.Hello Future External Sales and Service Advisor LeadWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it...

  • Support Advisor FAIS

    15 hours ago

    Shop Key West Shopping Centre, Cnr Viljoen and Paardekraal Drive, Krugersdorp,, South Africa FirstRand Bank Full time R15 000 - R40 000 per year

    Job DescriptionTo provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customersAct responsibly with work related resources in order to contribute to cost containmentContinuously assess own performance, seek timely and clear feedback and request training...

  • Private Wealth Advisor

    1 week ago

    Pinnacle Building, Parkin Street, Nelspruit Central, Nelspruit,, South Africa FirstRand Bank Full time R800 000 - R1 200 000 per year

    Job DescriptionTo deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.Hello future Private AdvisorWelcome to FNB, the home of the...

  • Business Advisor

    4 days ago

    Shop Vincent Park Shopping Centre, Cnr Devereux Avenue & Frere Road, East London,, South Africa FirstRand Bank Full time R1 200 000 - R2 500 000 per year

    Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB...

  • Financial Adviser AIFA: Everyday Banking STLT

    1 week ago

    Garden Route Mall George, South Africa Absa Group Full time R250 000 - R750 000 per year

    Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...

  • External Sales and Service Advisor Lead OBR

    1 week ago

    Sasolburg Plaza, John Vorster Street, Sasolburg,, South Africa FirstRand Bank Full time R250 000 - R400 000 per year

    Job DescriptionTo effectively apply established sales techniques within the assigned area to meet sales targets, strengthen client relationships, and contribute to team success through consistent performance and customer engagement. Hello Future External Sales and Service Advisor Lead Welcome to FNB, the home of the #changeables. We design for the...

  • External Sales and Service Advisor Lead OBR

    1 week ago

    Church Street, Pietermaritzburg,, South Africa FirstRand Bank Full time R250 000 - R500 000 per year

    Job DescriptionTo effectively apply established sales techniques within the assigned area to meet sales targets, strengthen client relationships, and contribute to team success through consistent performance and customer engagement.Hello Future FNB Employee Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and...