Internal Sales

3 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R120 000 - R180 000 per year


Job Title:

Internal Sales Clerk

Reports to:

Internal Sales Manager

Purpose of the Role:

To provide exceptional customer service by managing customer inquiries, processing orders, and supporting the sales team to ensure smooth sales operations. The role requires a solid understanding of electrical components and industry-related products.

Key Responsibilities:

Customer Service:

  • Respond to customer inquiries (phone, email, or walk-ins) regarding products, pricing, and availability.
  • Provide technical assistance and advice on electrical products when needed.
  • Build and maintain positive relationships with customers to ensure satisfaction and repeat business.

Sales Support:

  • Process sales orders, quotations, and invoices accurately using the companys ERP/CRM system.
  • Collaborate with the external sales team to manage and coordinate customer orders.
  • Prepare and follow up on quotes provided to customers.
  • Manage backorders and keep customers informed about delivery timelines.

Product Knowledge and Promotion:

  • Develop in-depth knowledge of the companys electrical and related product ranges.
  • Identify opportunities to upsell and cross-sell complementary products to customers.
  • Stay updated on new products, trends, and competitor activities in the electrical industry.

Stock and Inventory Management:

  • Monitor stock levels and communicate with the procurement team to ensure availability of products.
  • Assist with stock control and inventory counts when required.

Administrative Duties:

  • Maintain accurate and up-to-date customer records.
  • Generate and provide sales reports to management when requested.
  • Ensure all sales documentation is properly completed and filed.

Key Requirements:

Qualifications:

  • Matric (Grade 12) Essential.
  • Electrical qualification or courses (advantageous).

Experience:

  • Minimum 2-3 years experience in Internal Sales, preferably in the electrical or related industry.
  • Proven track record of working with electrical components or similar technical products.

Skills:

  • Strong technical understanding of electrical components and related products.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Experience with ERP/CRM systems (e.g., SAP, Syspro) is an advantage.

Attributes:

  • Attention to detail and accuracy in processing orders.
  • Team player with a proactive and problem-solving approach.
  • Customer-focused mindset with a passion for providing high-quality service.

Key Performance Indicators (KPIs):

  • Accuracy and timeliness of order processing.
  • Customer satisfaction and retention levels.
  • Sales targets and upselling/cross-selling performance.
  • Efficient communication and support to the external sales team.

  • Internal Sales

    3 days ago

    Johannesburg, Gauteng, South Africa Avatar Advisory - Avatar Human Capital Full time R150 000 - R250 000 per year

    An Engineering company seeks a young professional and dynamic Internal sales person to manage Internal sales and procurement functions, ensuring customers received accurate quotations, timely deliveries and excellent service. The Internal sales person plays a key role in driving spare parts sales and maintaining relationships with clients. The role bridges...

  • Internal Sales

    1 week ago

    Johannesburg, Gauteng, South Africa Chainlink SA Full time R220 000 - R400 000 per year

    We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team.The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts,processing orders and maintaining strong client relationships.This role requires excellent communication skills, attention to...

  • Internal Sales

    3 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R120 000 - R240 000 per year

    Internal Sales / TelesalesMinimum Requirements:Grade 12 (Matric) or equivalent.Minimum two to three years experience in the courier industry in the sales environment.Must have a proven track record in the sales environment.Responsibilities:New Business SalesMeet and exceed monthly new business sales targets.Sell the Companys services to all customers within...

  • Internal Sales

    1 week ago

    Johannesburg, Gauteng, South Africa Chainlink SA Full time R250 000 - R450 000 per year

    A fast-paced, high-performance sales office in the flooring tools sector is looking for a capable and committed Internal Sales Representative. This is not a role for clock-watchers — we need someone with a strong work ethic, a positive attitude, and the ability to learn quickly. If you thrive in a busy environment and enjoy engaging with clients, this...

  • Internal Sales Representative

    3 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time R80 000 - R120 000 per year

    Hire Resolve's client is a leading steel manufacturing company in Gauteng, looking for a motivated and customer-focused Internal Sales Representative to join their team. The Internal Sales Representative will be responsible for managing customer accounts and generating sales leads within the steel industry.Responsibilities:Develop and maintain relationships...

  • Technical Internal Sales

    5 days ago

    Johannesburg, Gauteng, South Africa Dananda Full time R220 000 - R440 000 per year

    Our client is seeking a motivated and technically inclined Internal Sales Representative to join thier dynamic team. The successful candidate will be responsible for managing client relationships, interpreting technical drawings, preparing accurate quotations, and overseeing jobs through to completion and delivery. This role requires strong attention to...

  • Internal Sales Representative

    3 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R80 000 - R120 000 per year

    Job Overview:The Internal Sales Representative will be responsible for managing telephonic customer sales and service, quoting on products, processing and invoicing orders, and providing support to external sales representatives. This is a technical sales support role, ideally suited to a candidate with prior experience in the pumps or related mechanical...

  • Internal Sales Representative

    3 days ago

    Johannesburg, Gauteng, South Africa The Legends Agency Full time R180 000 - R300 000 per year

    Internal Sales Representative - Randburg (Gauteng) - Salary R15 000 to R commsAbout the RoleJoin a growing sales team at a company with over 25 years of experience in industrial automation and instrumentation. You'll help support and grow our customer base across South Africa and into Africa.We're looking for someone proactive, independent, and adaptable,...

  • Internal Sales Consultant

    3 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time R250 000 - R500 000 per year

    Hire Resolve's client is seeking an experienced Internal Sales Consultant to join their growing team in the Electronic Industry. The ideal candidate will be responsible for maintaining and developing relationships with existing customers, as well as identifying and developing new business opportunities. The role will be based in Gauteng and will involve...

  • Internal Sales Representative

    3 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time R60 000 - R100 000 per year

    Hire Resolve's client is a leading steel company in Gauteng, specializing in the manufacturing and distribution of steel products. They are currently seeking a talented and motivated individual to join their team as an Internal Sales Representative.Responsibilities:Receiving and verifying incoming inquiries via telephone and emailCommunicating to relevant...