Regional Manager

2 days ago

Sandton, Gauteng, South Africa Empact Group Full time

We are seeking a driven and experienced Regional Manager to oversee multiple locations within our organization. The Regional Manager will be responsible for driving operational success, leading teams based in our in-office restaurants and ensuring consistent execution of company standards across all locations within their region. The ideal candidate will have strong leadership skills, a proven track record of meeting and exceeding sales targets, and the ability to effectively manage a geographically dispersed team.

 Education and Experience required:

  • Matric / Grade 12 (Bachelor's degree advantageous)
  • At least 5 years' experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
  • Experience in the food industry will be advantageous
  • A good understanding of budgeting and profit & loss accounts
  • Exposure to industrial relations on a shop floor level
  • Proven track record of meeting and exceeding sales targets and operational goals
  • Excellent problem-solving and decision-making abilities
  • Proficiency in Microsoft Office Suite and other relevant software applications
  • Flexibility to travel regularly within the region
  • A good working knowledge of HSE

 Key areas of responsibility:

  • Authorize monthly wage input documents, new engagements, terminations and pay rate changes
  • Develop and implement strategies to drive revenue growth and increase profitability
  • Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
  • Manage units to ensure profitability, sustainability as well as secure future business
  • Ensure contractual obligations are met and manage contracts within Service Level Agreements
  • Manage and support diverse teams of clients to ensure realisation of strategic goals
  • Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
  • Ensure labour force planning is adequately done and managed in relation to budget
  • Ensure unit costs and expenditure, within region, are tightly managed 
  • Ensure fixed and other assets are managed and regularly audited
  • Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
  • Accurately manage all the financials of each unit with the support of the unit or project Manager
  • Attend all relevant meetings with clients and management teams and ensure communication to units
  • Regularly meet with the client to ensure success of the contract
  • Keep clients up to date in relation to progress made or areas of concerns
  • Continuously build the relationship with the client
  • Must have the ability to engage with union officials at the highest level
  • Stay informed on industry trends and market conditions to inform decision-making and strategic planning.
Additional Considerations:
  • Drivers Licence with own vehicle
  • This is a highly pressurized environment with long hours

Knowledge, Skills and Competencies:

  • Excellent interpersonal and leadership skills
  • Sound administration skills
  • Ability to adapt to a changing environment and priorities effectively
  • Ability to work flexible hours when required
  • Excellent customer services skills
  • Excellent communication skills
  • Presentation skills
  • Financial Acumen
  • Report writing
  • Leadership Skills
  • People Management Skills
  • Consequence management
  • Results orientation
  • Driven, self-motivated
  • Problem solving skills
  • Negotiation Skills

If you are a dynamic leader with a passion for the services industry and a proven track record of achieving results, we invite you to apply for this exciting opportunity.

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