Legal Secretary

Responsible for the internal legal support required by Attorneys / Managers/Candidate Attorneys. Ensuring compliance with internal department's standards of delivery, copying and collating of documents as well as specific attention to compliance with court requirements and the cost-effective management of all matters being produced in order to decrease time to cash with minimum delays. All tasks to be executed in line with the Standard Operating procedures of Munnik Basson Dagama Inc.
• Provide comprehensive administrative support to Attorneys during all stages of the litigation process.
• Drafting, preparation, revising and formatting of all legal process documents (Summons, Application for judgment, warrants, etc.).
• Format and proof reading of legal correspondence, agreements, and other documents.
• Organize and maintain case files and ensure all relevant documents and correspondence are properly filed and easy to access.
• Conduct legal research to gather data and information related to ongoing cases.
• Prepare and organize affidavits and other evidentiary documents.
• Monitor and track key deadlines for filing, responses, and discovery requests.
• Ensuring timeous service of Summons – liaison with correspondents & Sheriffs
• The follow-through until completion of the legal collections process.
• The managing, updating and review of system templates and coordinating of work throughout legal department.
• Execute and exceed on defined deliverables within the realm of the law firm's strategies
• Telephonic engagement with consumers, leveraging legal processes, negotiating suitable payment arrangements and also to settle claims timeously where legal process has or is to be implemented. Making and receiving calls when required to do so.
• Using alternative contact methods (including WhatsApp, T-Forge, 3CX and e-mail) to improve contact ability.
• Daily resolution of queries and monitoring frozen matters and closures (including query inboxes) and daily feedback to the Attorney.
• Daily response to incoming correspondence and reporting to the Attorney.
• Build strong relationships with all stakeholders e.g.: third parties and clients
• Any other administrative tasks required by management
• Individual tracing on targeted population of accounts
• Adhering to all compliance, legislative and regulatory requirements.
• Drafting of all litigation processes (summons, Application for Judgment, Warrants etc.).
• Co-ordination and Management of sheriffs, correspondents and third parties
• Execute and exceed on defined deliverables within the realm of the law firm's strategies
• Fulfil the operational requirements within the agreed time frames and provide updates on completion.
• Telephonic engagement with consumers and/or legal representatives, leveraging legal processes, negotiating suitable payment arrangements and settle claims timeously where the legal process has or is to be implemented.
• Daily resolution of queries, Client escalations and threats of legal again against the Client.
• Build strong relationships with all stakeholders e.g.: internal and external
• Attend to daily, weekly and monthly reporting
• Ensure that financial targets are achieved – daily, weekly, monthly
• Any other legal tasks required by management
• Adhering to all compliance, legislative and regulatory requirements.

Required Minimum Education / Training
• Grade 12
• Paralegal Diploma
• Knowledge and understanding of debt collection processes
• Knowledge of Civil Litigation Processes.

3 - 5 years' experience in drafting legal Collections environment working as a Legal Secretary with specific experience in secured lending (VAF & Home Loans)
• Strong administrative background
• Strong knowledge of legal terminology, procedures, and document formatting.
• Proficiency in using legal case management software and other relevant technology.
• Computer literacy (Excel, MS word, Outlook, PowerPoint). Excel skills are mandatory