Service Partner Delivery Manager

6 days ago


Johannesburg, Gauteng, South Africa Diebold Nixdorf Full time

Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

This role is responsible for ensuring that certified partners across Africa deliver high-quality ATM services to banks in strict alignment with company standards. The Service Delivery Manager will work closely with sales partner managers and logistics teams but will also directly engage with both partners and end customers to monitor satisfaction, assess service delivery practices, drive spare parts sales and ensure continuous improvement. Strong business and service delivery acumen are essential, as excellent service directly supports increased sales and long-term customer loyalty.



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