eCommerce Implementation Manager
7 days ago
Are you an
eCommerce expert
working hands-on in
Shopify and Klaviyo?
Leverage your skills into a new career in eCommerce SaaS Consio is looking for our next implementation manager.
Consio helps Shopify brands turn phone and SMS into a real revenue channel. We're growing fast and need an Implementation Manager to launch merchants.
What you'll own
- Run a high-volume onboarding queue from handoff through kickoff to go-live
- Connect Shopify, Klaviyo, and other tools to Consio, validate data flows, and QA end-to-end
- Design outbound phone campaigns aligned to merchant goals, set up voicemail/SMS follow-ups, and define success metrics
- Host kickoff calls, drive action items, and keep projects on rails with crisp status updates
- Identify upsell opportunities as needs surface (new segments, extra numbers, AI for inbound, etc.)
About you
- Hands-on experience at an eCommerce brand or agency working specifically with
Shopify
and
Klaviyo (minimum 2 years) - Comfortable translating GTM goals into workflows, integrations, and clear next steps
- Excellent client communication, project management, and "own the outcome" mindset
Nice to have
- Exposure to the broader eCommerce stack:
Gorgias
,
Recharge
, and similar tools - You've shipped multiple merchant onboardings in parallel and can show your playbooks
Why join Consio
- Fast-growing SaaS with real revenue impact for merchants
- Competitive pay
- Clear promotion path for strong performers (this role backfills a promotion)
- Competitive base-pay, performance incentive unlocked after your first quarter
- Fully remote
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