AI Engineer, South Africa

2 weeks ago


Cape Town, Western Cape, South Africa Wonderful Full time

About Us
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Role Overview
  • Design prompts and implement functions that guide our AI agents across multiple channels (voice, chat, email).
  • Integrate with customer APIs, databases, and internal tools so agents can execute real-world tasks.
  • Build and maintain internal tooling in TypeScript, with a focus on reusable components for agents and shared use.
  • Test with live data, measure performance, and fine-tune for accuracy and reliability.
  • Collaborate directly with customers to gather requirements, demo solutions, and iterate quickly.
  • Work closely with Product, Engineering, and Customer Success teams to ship high-quality, production-ready solutions.
  • Contribute to processes, documentation, and best practices that support scalable AI development.
Requirements
  • Bachelor's degree (or higher) in Computer Science or a related STEM field.
  • Excellent English, written and spoken.
  • Strong hands-on skills with APIs, backend logic, and system integrations.
  • Solid programming skills; experience with TypeScript is a strong advantage.
  • Experience in technical, customer-facing roles (integrations, solutions engineering, etc.) is a strong plus.
  • Familiarity with monitoring, dashboarding, or analytics tools (e.g., Datadog) is an advantage.
  • Problem-solving mindset, attention to detail, and passion for AI.
  • Prior experience with conversational AI or large language models – advantage.
Why Wonderful?
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