Head of Country

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa The Unlimited Full time R1 200 000 - R3 600 000 per year

We're on the hunt for a
Head of Country Operations (USA)
. Are you passionate about driving operational excellence, building high-performing teams, and leading strategic growth across the United States? Do you thrive in a dynamic, innovative environment where collaboration and results matter? If so, we're eager to learn more about you

As Head of Country Operations (USA), you will:

  • Drive operational excellence and efficiency in all campaigns within the USA.
  • Collaborate with senior leadership to develop and refine market strategy, translating it into actionable plans and metrics.
  • Optimize processes from lead generation to deal closure, implementing tools and technologies to support efficiency.
  • Define and monitor KPIs, provide regular reporting, and address underperformance through coaching and process improvements.
  • Enable teams with resources, training, and up-to-date sales collateral.
  • Foster cross-functional collaboration with marketing, finance, and customer success.
  • Analyze data to identify trends and opportunities, generating insights for informed decision-making.
  • Lead, mentor, and develop a high-performing operations team, building a culture of continuous learning and accountability.

If you have the following:

  • Bachelor's degree in business administration, sales, marketing, or a related field.
  • Proven experience in sales/customer service operations or management, with a track record of driving performance and efficiency.
  • Strong understanding of sales/customer service processes and best practices.
  • Experience with CRM systems (e.g., Salesforce), automation tools, and analytics.
  • Excellent analytical, problem-solving, leadership, and communication skills.
  • Strategic thinking, business acumen, and a results-oriented mindset.

We'd love to hear from you

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