Desktop Engineer

1 week ago

Cape Town, Western Cape, South Africa iOCO Pty Ltd Full time R400 000 - R800 000 per year

We are seeking a dedicated Desktop Engineer with strong problem-solving abilities and a commitment to excellent customer service. In this role, you will identify and resolve technical issues efficiently while performing after-hours and weekend help desk functions. The ideal candidate will demonstrate teamwork, flexibility, and the ability to manage priorities in fast-paced environments.

What you'll do:

  • Identify and resolve issues effectively.
  • To perform after hours and weekend help desk functions

Your Expertise:

  • Teamwork, flexibility, understanding urgency and priorities, and quick problem-solving skills are essential.
  • Excellent customer interaction
  • English - Can converse and has the necessary email skills
  • Excellent Customer Interaction with clear, concise, and effective communication skills
  • Effectively collaborate with the team to achieve common goals
  • Ability to work under pressure, cope with stress
  • Advanced working knowledge of Windows 10, 11, Office 365, and MS Office applications.
  • Experience with video conferencing and printer administration.

Qualifications:

  • National Senior Certificate/ Matric/ Grade 12
  • A+ / N+ certification (required)
  • Pass typical recruitment checks (criminal, qualification, ID verification checks, etc.)

    Other information application to the opportunity

    • Permanent position
    • Location: Cape Town
    • Physical Demands: Sitting, walking, bending, and lifting
    • Travel: Must have a vehicle and a valid driver's license.

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