Manager: Soft Services

3 days ago

Durban, KwaZulu-Natal, South Africa Durban University of Technology Full time

REAL ESTATE MANAGEMENT - FACILITIES & MAINTENANCE

POST - MANAGER: SOFT SERVICES

REFERENCE NUMBER

Minimum Requirements:

  • Bachelor's Degree (NQF 7) in Facilities/Operations Management, Environmental Management, or equivalent.
  • 5 years' experience in facilities management or soft services management, with at least 2 years in a supervisory role.
  • Valid Driver's License (essential for campus mobility).

Key responsibilities:

  • Develops and implements soft services management plans aligned with DUT Strategy 2030.
  • Oversees cleaning, waste, pest control, hygiene, and auxiliary services.
  • Manages outsourced service contracts for cleaning, hygiene, and waste management.
  • Conducts regular performance reviews and site inspections.
  • Ensures soft services operations comply with the OHS Act, environmental regulations, and DUT safety policies
  • Coordinates inspections and audits. Implements corrective actions for non-compliance.
  • Promotes safe working practices among staff and service providers.
  • Provides leadership to soft services supervisors and staff.
  • Allocates resources and shifts to ensure campus coverage.
  • Implements performance management, training, and skills development.
  • Promotes transformation, equity, and inclusivity in staffing.
  • Prepares budgets for cleaning, waste, and auxiliary services.
  • Monitors expenditure against approved allocations. Identifies cost-saving opportunities through efficient resource use.
  • Promotes environmentally friendly cleaning and waste practices
  • Oversees recycling, water-saving, and energy-conscious cleaning initiatives.
  • Implements pest management and landscaping practices that protect biodiversity.
  • Engages with students, staff, and faculties on facilities service concerns.
  • Prepares and submits reports/statistics of work undertaken reports to various structures as required, in accordance with the reporting schedule.

Salary: Market related

Contact Person: Ms ZJ. Ngcobo

Status of Position: Permanent

Applications should include:

  • A fully completed prescribed application form which can be obtained from (under the QUICK LINKS tab - @careers)
  • A detailed curriculum vita (explicitly stating experience or knowledge in the above-mentioned fields)
  • Covering Letter
  • Copies of all relevant academic records and certificates
  • ID Copy
  • Matric Certificate
  • Current contact information of referees

Please note:

The University reserves the right not to appoint.

While DUT strives for equal opportunities, preference will be given in terms of the University's Equity Plan.

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