Portal Manager

4 days ago

Sandton, Gauteng, South Africa Core Group Full time R360 000 - R540 000 per year

Key Responsibilities:

  • Assist in updating website content (text, images, links, banners, products etc).
  • Perform regular content checks to ensure accuracy, functionality, and visual consistency across web pages to ensure brand alignment & SEO best practices.
  • Collaborate & coordinate with internal teams to update & publish promotions, landing pages, campaign content, routine website maintenance tasks, updates, integrations and documentation.
  • Support troubleshooting efforts to swiftly address and resolve website issues.
  • Conduct basic quality assurance and testing across devices and browsers.
  • Communicate with cross-functional teams to support ongoing digital initiatives.
  • Customer service & operational support:  Collaborate with customer service & operations to provide support for daily operations within the business unit and to resolve user issues related to the website.

Key Skills & Attributes:

  • Strong Attention to Detail: Able to spot inconsistencies and errors in text, layout, or links.
  • Organized & Reliable: Manages tasks with structure and meets deadlines.
  • Adaptable: Comfortable working in a dynamic environment with shifting priorities.
  • Calm Under Pressure: Maintains performance and quality during high-demand periods, managing multiple projects and deadlines.
  • Team Player: Works well with others and communicates clearly.
  • Quick Learner: Eager to develop new skills and grow within the role.
  • Problem solving orientation: Approaches challenges with a proactive attitude, identifying and resolving issues efficiently in real time.

Qualifications:

  • Degree, diploma, or certificate in Digital Media, Communications, Marketing, Web Design, or a related field — or equivalent practical experience.
  • Familiarity with using websites and content management systems (e.g., Shopify, WordPress, Wix).
  • Basic understanding of web principles and practices (HTML/CSS, SEO, responsive design) is a plus.
  • Basic understanding of website structure, page layouts, and content formatting
  • Comfortable using digital tools like Google Docs, spreadsheets & 

Bonus Skills (Nice to Have):

  • Experience with image editing tools (e.g., Canva, Photoshop).
  • Exposure to e-commerce platforms like Shopify or WooCommerce.
  • Interest in user experience, digital marketing, or analytics.

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