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Operations and Maintenance Manager

2 weeks ago

Cape Town, Western Cape, South Africa Pty Full time R60 000 - R300 000 per year
Introduction

Our Client is looking for a Operations and Maintenance Manager, located in Cape Town.

Duties & Responsibilities
  • Actively monitor solar PV and battery storage systems using advanced data analytics and remote monitoring platforms.
  • Identify performance anomalies, trends, and potential system failures before they impact operations.
  • Generate monthly monitoring reports, highlighting key performance metrics, energy generation, downtime, and areas for improvement.
  • Provide data-driven insights to optimise system efficiency and reduce operational costs.
  • Refine monitoring techniques and improve predictive maintenance strategies.
  • Build out client database platform.
  • Ensure customers that are on PPA, pre-paid and postpaid metering are billed accurately on a monthly basis.
  • Develop and implement preventive and planned maintenance schedules to ensure optimal asset performance.
  • Coordinate and oversee routine inspections, servicing, and upgrades of solar and battery systems.
  • Work with technicians and third-party contractors to troubleshoot and resolve technical issues efficiently.
  • Keep detailed records of maintenance activities, component replacements, and performance trends
  • Act as the first point of contact for system faults and emergencies.
  • Take calls and coordinate call-outs to ensure timely issue resolution.
  • Dispatch and manage field service teams, ensuring effective communication and minimal downtime.
  • Collaborate with clients and technicians to provide remote troubleshooting support and solutions
  • Manage the Return Merchandise Authorization (RMA) process for faulty or underperforming components.
  • Handle warranty claims with manufacturers and suppliers, ensuring timely replacements and repairs.
  • Manage and train the field technical and O&M team, ensuring they are equipped with the necessary skills, tools, and knowledge to perform maintenance, troubleshooting, and system optimisation effectively
  • Maintain a detailed record of warranty-covered components and ensure compliance with manufacturer policies.
  • Work with procurement and inventory teams to manage spare parts and replacement stock efficiently
  • Assist clients remotely with troubleshooting system issues before escalating to on-site intervention.
  • Provide expert guidance on system performance and maintenance best practices.
  • Ensure a seamless client experience by addressing concerns promptly and professionally
Desired Experience & Qualification
  • 5+ years experience within the Renewable Energy industry
  • Matric
  • Tertiary degree in related field.
Package & Remuneration

R R60 000 CTC (Negotiable)