Utilities Specialist
1 day ago
Key Responsibilities:
Manage relationships with key stakeholders, including utility service providers (e.g., MTN, IHS, and others).
Handle utility queries and dispute resolutions.
Open new utility accounts and facilitate closure/termination of existing accounts.
Lead processes related to payments and recovery of deposits or credits where required.
Assist with coordination of meter readings.
Maintain progress trackers, supplier reports, client activity reports, and other relevant documentation.
Professionally liaise with internal departments, clients, and external partners.
Minimum Requirements
Education & Training:
Matric / Grade 12
Finance qualification or currently studying towards one is advantageous
Experience:
Minimum of 2 years' experience in a utilities environment, preferably within a municipal setting or working with utility service providers (e.g., Municipalities, Eskom, landlords)
Skills & Competencies:
Strong stakeholder engagement and communication skills
Ability to resolve queries and disputes effectively
Strong administrative and reporting capability
Good organisational skills and attention to detail
Technical Skills / IT Proficiency:
Computer literacy with working knowledge of MS Office, particularly:
MS Outlook
MS Word
Advanced MS Excel skills
Continuous self-development mindset
Other Requirements:
Valid South African driver's license
Job Type: Permanent
Work Location: In person
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