Accounts Receivable Controller
1 day ago
Accounts Receivable Controller
Department: Finance – Hotel Division
Reports to: Hotel Financial Manager
Location: Central Finance Office
Role Summary
This role is ideal for someone strong in reconciliations, accuracy, and debtor administration, rather than a traditional debt collector or a data analyst.
The Accounts Receivable Controller ensures that all hotel revenue is correctly captured and reconciled and manages the debtor cycle for several key agent and corporate accounts.
Key Responsibilities
- Perform daily revenue reconciliations between Benson PMS, POS/Lightspeed, and banking.
- Identify and resolve revenue variances, missing entries, duplicates, or incorrect coding.
- Complete daily banking reconciliation and allocate receipts in Benson.
- Generate Benson invoices and maintain accurate debtor profiles.
- Manage debtor follow-ups (relationship-based, not call-centre collections).
- Maintain a clean debtor ageing schedule and escalate risks early.
- Process voucher credits, redemptions, and advance deposit transfers.
- Provide light monthly reporting (ageing, collections summary, variance notes).
- Ensure system accuracy for rate codes, agent details, commissions, and discounts.
Requirements
- 2–4 years' experience in hospitality finance, hospitality accounts receivable, hospitality revenue control, hospitality reservations finance, or hospitality debtor administration.
- Strong reconciliation skills essential (PMS/POS/banking).
- Good understanding of hospitality rate structures, commissions, and vouchers.
- Strong Excel skills: Pivot Tables, XLOOKUP, SUMIFS.
- Proficiency in Benson or similar PMS an advantage.
Behavioral Competencies
- Highly detail-focused and accurate.
- Clear, professional communicator with internal teams and agents.
- Organized, reliable, and able to work independently.
- Strong ownership and follow-through.
Job Type: Full-time
Work Location: In person
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