fmgc and sugar industry industrial accounts manager – cape town – western cape

Company Description

Tych Business Solutions is one of South Africa's leading independent recruitment consultancies, with established offices in Durban, Johannesburg, and a network of offices across the country. The company provides tailored recruitment solutions for permanent, contract, and temporary staff across various industries. Tych is committed to delivering exceptional service through a team of skilled and motivated professionals dedicated to customer satisfaction. Known for flexibility, responsiveness, and capability, Tych prides itself on adapting to the needs of both clients and candidates in a dynamic job market.

Role Description

This is a full-time, on-site role for an Industrial Accounts Manager specializing in the FMCG and sugar industry, based in Cape Town, Western Cape. Responsibilities include managing client accounts, driving sales growth, developing new business opportunities, creating sales strategies, and negotiating contracts effectively. The role requires involvement in relationship management, contributing to the achievement of sales targets, and ensuring client satisfaction by understanding their specific industry needs.

Minimum specifications / requirement areas

• Bachelor's degree in Business Administration/ Commerce/ Marketing /other relevant degree qualification or relevant tertiary qualification
• 5+ years' experience in Sugar Sales or Sales in FMCG of which 2 years sales experience to Chain Stores or Industrial manufacturers will be required. Understanding of the Sugar industry will be an added advantage
• Ability to establish relationships across functions and influencers in the business
• Business and financial acumen, ability to conduct customer business reviews, understanding of supply chains in FMCG, negotiation and influencing skills, ability to develop and deliver sales presentations, report writing skills, product and process knowledge
• Clean and valid driving license.
• Provide input into the Industrial Commercial strategy, and prepare sales budgets and updates to deliver the industrial sales objectives
• Develop and manage relationships with customers, through a sound understanding of the customer's business and requirements,
• Determine monthly volume estimates, track sales performance and identify areas for improvement
• Conduct Joint Business Planning with customers
• Execute the Sales Service Offering, with adherence to call schedules and structured sales calls in order to deliver against the agreed sales contracts
• Monitor and resolve trade supply chain issues with Logistics and Finance to ensure agreed service levels are consistently met
• Continuously track actual sales vs estimated sales, and analyze trends and variances to improve accuracy of forecasting
• Negotiate price increases with customers, and communicate and implement agreed pricing schedules
• Conduct customer business reviews to continuously track and drive sales, and initiate actions for improvement (in conjunction with Industrial Sales Manager if required)
• Collect and provide timeous market intelligence through daily contact with Industrial Sales Manager and monthly sales reports
• Collaborate with Factory, Logistics and Finance to ensure delivery in service of the customer
• Promote and adhere to Illovo's procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC)

Qualifications

• Strong expertise in Account Management and relationship-building with clients
• Proven proficiency in Sales and Business Development
• Experience in Sales Management and strategy formulation
• Excellent Negotiation and interpersonal skills
• Relevant experience in the FMCG or sugar industry is highly advantageous
• Strong communication and presentation abilities
• Ability to work effectively in a fast-paced, results-driven environment
• Bachelor's degree in Business Administration, Marketing, or a related field