IT Technician

In order to be considered the following is required:

• Matric certificate (Grade 12) – essential
• IT qualification highly recommended (N+ and A+ preferred)
• At least 1–2 years' experience in the IT field
• Solid understanding of Windows networking
• Technical support experience is advantageous
• Strong problem-solving skills and technical troubleshooting abilities
• Excellent verbal and written communication skills (English required, additional languages beneficial)
• Ability to work independently and manage tasks with minimal supervision
• Valid driver's licence – essential
• Willingness to travel extensively and work irregular hours
• Flexibility to work 2–3 weekends per month on standby

Skills:

• Technical Skills: Strong understanding of wireless network hardware, software, network operating systems and security protocols
• Problem-Solving: Excellent analytical and problem-solving abilities to identify, diagnose and resolve network issues effectively
• Communication: Strong verbal and written communication skills to document issues, provide technical support and train users and colleagues
• Analytical Skills: Ability to collect and analyse data to evaluate network performance and identify areas for improvement
• Physical Capability: Willingness to perform physical tasks like lifting equipment and working in various environments

Responsibilities:

• Installation and Configuration: Set up and configure wireless devices such as routers, access points and antennas
• Site Surveys and Optimization: Conduct surveys to analyse signal strength and coverage, then optimize the wireless environment for maximum efficiency
• Troubleshooting and Maintenance: Diagnose and resolve network issues, perform routine maintenance and apply necessary updates and patches to keep systems running smoothly
• Upgrades and Enhancements: Implement upgrades to wireless systems to improve performance and support the introduction of new wireless technologies
• Technical Support: Provide support to end-users, diagnose and resolve network-related problems and offer guidance on best practices for network usage
• Documentation: Create and maintain detailed records of all installations, repairs, maintenance activities and system changes
• Security: Implement and maintain network security protocols, manage security software and monitor for rogue devices to protect network integrity
• Collaboration: Work with other technicians, engineers, and IT staff to design, implement and enhance network solutions

If you would like to email your CV directly – please send it to  

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Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However, please keep a lookout on our website, , for available positions which you may be suited for.