Application Facilitator

1 week ago


Rosebank, Gauteng, South Africa Capital Peak Group Full time R80 000 - R120 000 per year

Key Responsibilities:

  • Facilitate training sessions and workshops for application users.
  • Develop user manuals, training materials, and quick reference guides.
  • Provide post-training support and assist users with system navigation and functionality.
  • Conduct user needs analysis to tailor training content effectively.
  • Collaborate with project and technical teams to ensure smooth rollout and user onboarding.
  • Monitor user feedback and recommend improvements for system usability and training delivery.

Required Qualifications and Experience:

  • Proven experience in application facilitation and user training.
  • Demonstrated ability to engage and communicate effectively with end-users at all levels.
  • Strong presentation, instructional, and interpersonal skills.
  • Familiarity with ICT systems and user adoption strategies.
  • Attach relevant certification with the application

Job Types: Full-time, Part-time

Work Location: In person


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