ServiceNow Developer

2 days ago

Cape Town, Western Cape, South Africa Optimal Growth Technologies Full time R6 000 000 - R9 000 000 per year

ServiceNow Developer

Responsibilities

  • Develop and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and Knowledge Management.
  • Design and implement ServiceNow workflows, business rules, and scripts to automate processes and enhance functionality.
  • Create and maintain ServiceNow integrations with external systems using REST, SOAP, and other APIs.
  • Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
  • Develop and maintain ServiceNow portals, dashboards, and reports to provide actionable insights and data visibility.
  • Ensure the performance, security, and scalability of the ServiceNow platform through regular monitoring and optimization.
  • Develop and maintain documentation related to ServiceNow configurations, customizations, and integrations.
  • Implement and manage ServiceNow upgrades, patches, and releases, ensuring minimal disruption to users.
  • Provide technical support and troubleshooting for ServiceNow-related issues, resolving them in a timely and effective manner.
  • Stay updated with the latest ServiceNow features, updates, and best practices, and apply them to improve the platform.
  • Collaborate with other IT teams to ensure seamless integration and operation of ServiceNow with existing systems and processes.
  • Develop and enforce ServiceNow development standards, guidelines, and best practices to ensure high-quality deliverables.
  • Conduct regular code reviews and provide feedback to ensure adherence to standards and best practices.
  • Participate in the planning and execution of ServiceNow projects, including scoping, development, testing, and deployment.
  • Provide training and guidance to end-users and other IT staff on ServiceNow functionalities and best practices.
  • Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of ServiceNow services.
  • Respond to and resolve escalated support tickets related to ServiceNow in a timely and effective manner.
  • Develop and maintain ServiceNow automation scripts for routine administrative tasks.
  • Generate and analyze reports on ServiceNow usage, performance, and incidents.
  • Lead initiatives to enhance user adoption and effective utilization of ServiceNow tools.
  • Coordinate with ServiceNow support for issue resolution and service enhancements.
  • Participate in the development and enforcement of IT policies and procedures related to ServiceNow.
  • Ensure compliance with industry standards and regulatory requirements for ServiceNow services.
  • Identify and mitigate risks associated with ServiceNow implementations and customizations.

  • ServiceNow Administrator/Developer

    2 weeks ago

    Cape Town, Western Cape, South Africa Integrity360 Full time R90 000 - R120 000 per year

    About UsIntegrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)-including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town-we...

  • ServiceNow Enterprise Solution Architect

    6 hours ago

    Cape Town, Western Cape, South Africa ByteWorks Full time

    RoleWe are seeking an accomplished ServiceNow Enterprise Solution Architect to lead the design, strategy, and delivery of large-scale ServiceNow solutions across multiple enterprise domains.In this role, you will be responsible for architecting end-to-end ServiceNow solutions, engaging in pre-sales and bid support, and driving digital transformation...

  • Business IT/ServiceNow

    2 weeks ago

    Cape Town, Western Cape, South Africa Impact Full time R120 000 - R180 000 per year

    About is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based...

  • Business IT/ServiceNow

    1 week ago

    Cape Town, Western Cape, South Africa impact Full time R80 000 - R120 000 per year

    About is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based...

  • Business IT/ServiceNow

    1 week ago

    Cape Town, Western Cape, South Africa Impact Full time R80 000 - R120 000 per year

    About is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based...

  • Senior SERVICENOW Technical Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Acuity Consultants Full time R900 000 - R1 200 000 per year

    Job DescriptionUnique opportunity for a ServiceNow Technical Specialist / Architect to be a founding member of a brand-new Cape Town team for a global ServiceNow consulting & implementation partner.Based in Cape Town, this Senior ServiceNow Specialist role offers in between R900K and R1m. The Client:Global ServiceNow Consulting & Implementation partner with...

  • Reporting / BI Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Parvana Full time R250 000 - R500 000 per year

    Job DescriptionAbout our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.What you will be doing:Develop and deliver key reports,...

  • IT Support Technician

    2 days ago

    Cape Town, Western Cape, South Africa Communicate Ct Full time R400 000 - R600 000 per year

    Are you an enthusiastic problem solver with a passion for keeping technology running smoothly?  Our clients are always looking for skilled IT Support Technicians who can deliver reliable, efficient and friendly technical support.Provide first and second-line technical support to staff (in-person, remote, and telephonic)Diagnose and resolve hardware,...

  • Dutch 1st Line Service Desk Analyst

    1 week ago

    Cape Town, Western Cape, South Africa Surgo PTY Full time R22 000 - R28 000 per year

    Job Description: Main Responsibilities: Dutch 1st Line Service Desk AnalystBased in Cape Town, this a a Dutch Technical position Fully understand the service our client has been engaged to deliver in line with ITIL Framework. Develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and business...

  • System & Network Engineer (Level-I)

    2 days ago

    Cape Town, Western Cape, South Africa Prime System Solutions Full time R90 000 - R120 000 per year

    The System and Network Engineer is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will...