Despatch Supervisor

5 days ago


Cape Town, Western Cape, South Africa Pro Tem Full time
  • Despatch Coordination:
    • Plan and schedule daily despatches of glass products to meet customer deadlines.
    • Allocate delivery routes and coordinate with drivers and transport partners.
  • Team Supervision:
    • Lead and manage despatch staff, including loaders, drivers, and warehouse assistants.
    • Provide training, performance feedback, and ensure adherence to SOPs.
  • Inventory & Documentation:
    • Ensure accurate documentation of goods dispatched, including delivery notes, invoices, and packing lists.
    • Maintain real-time records of stock movement and despatch logs.
  • Quality & Safety Compliance:
    • Ensure proper handling and packaging of fragile glass items to prevent damage.
    • Enforce safety protocols for loading and transportation.
  • Customer Coordination:
    • Liaise with sales and customer service teams to confirm delivery schedules.
    • Address delivery issues, delays, or complaints promptly and professionally.
  • System & Reporting:
    • Use dispatch software to track shipments and optimize delivery routes.
    • Generate daily/weekly reports on despatch performance and KPIs.

?? Skills & Qualifications

  • Proven experience in logistics or dispatch supervision, preferably in the glass or manufacturing industry.
  • Strong leadership and team management skills.
  • Familiarity with dispatch software and inventory systems.
  • Excellent organizational and communication abilities.
  • Knowledge of transportation regulations and safety standards.

? Preferred Attributes

  • Attention to detail, especially in handling fragile goods.
  • Ability to work under pressure and meet tight deadlines.
  • Problem-solving mindset with a proactive approach.

Salary

R15 000 – UP depending on experience



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