Triton Express: Receiving and Despatch Controller

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

The position of receiving and dispatch controller has become available at Triton Express in Cape Town. The successful candidate will be responsible for maintaining inventory counts and quality control procedures for incoming and outgoing products.

RESPONSIBILITIES:

Process Data Capturing by:

• Capturing waybills and POD data
• Issuing agent waybill numbers, printing manifests and obtaining signatures

COD'S, Preparing quotes and collection by:

• Entering client waybill and delivery requirement details as dictated by Freightware
• Providing client quotations
• Contacting clients viz parcel collections, verifying waybill no. via system, collect / delivery, cash payments and releasing goods

Supervising Pre-delivery Loading Procedures by:

• Collecting and sorting of waybills according to route requirements
• Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers
• Creating scanning numbers for delivery and collection lists
• Scanning parcels into trucks for delivery
• Supervising of cargo loading, handling of safety compliances
• Liaising with clients as is required / indicated

Monitoring Delivery and Collection Procedures by:

• Conducting bay checks, investigating no deliveries, completing daily bay schedules and submissions
• Monitoring daily / ad-hoc collections and providing collection instructions (by radio)
• Responding to delivery / collection clears and resolving queries / problems as indicated
• Liaising with clients regarding delivery and collection information, data and instructions
• Monitoring vehicle activity using satellite-tracking system

Supervising Inbound Freight Received Services by:

• Processing agents' freight by verifying quantities, destinations, parcel conditions, and affixing destination stickers
• Supervising sortation and loading in designated storage area
• Capturing / downloading waybills on Freightware and scanning waybills and parcels into branch stock
• Ensuring collection schedules are debriefed (daily)
• Verifying airfreight lodging within required time frame
• Scanning of inbound airfreight into depot and hands cargo to Senior Supervisor for delivery / sortation

Supervising Of Outbound/Dispatch Services by:

• Processing upliftment of all freight to satisfy agents' cut-off times by waybill verification
• Scanning all out-going parcels / cargo
• Printing trip sheets
• Supervise loading
• Obtaining driver trip sheet acceptance (signature), hand waybills (copy) and record vehicle registration numbers
• Ensuring collections for outlying areas are communicated and followed up with all agents on a daily basis
• Verifying that POD's are received within the required time frames and airfreight delivered as required

Supervising of vehicle debriefing / off-loading procedures by:

• Directing parcel sorting into destination area / location
• Verifying waybill against parcel and parcel stickers
• Scanning parcels into Freightware by waybills and submitting to data capturers
• Checking scanning on system
• Recording cheques received in zone files and submit to data capturers
• Log-off
• Verifying documentation in terms of signatures, waybill no's., etc.

REQUIREMENTS:

Educational Requirements

• Grade 12 (Minimum)

Experience

• 2 years general clerical experience
• Basic understanding of warehousing / stores procedures
• Basic understanding of Freightware or similar freight management system preferred

Technical Skills

• Computer operation
• Operation of general office equipment
• Commercial arithmetic calculations

Communication and Interpersonal Skills

• Ability to communicate verbally in both English
• Ability to communicate on all levels – both internally and externally
• Basic customer care skills
• Presentable and of a professional manner at all times

Work Environment and Flexibility

• Ability to work unsupervised the majority of the time
• Ability to work outside the normal working hours as and when required
• Ability to work shifts
• Ability to work under pressure and meet deadlines

Personal Attributes

• Attention to detail at all times – accuracy
• A high degree of integrity required
• Good time management and administrative skills