Service Advisor: Isuzu Renault Zambezi
18 hours ago
MOTUS ISUZU & RENAULT ZAMBEZI has an opportunity available for a Service Advisor. The dealership is based in Montana, Pretoria.
The Service Advisor plays a pivotal role in ensuring a seamless experience for customers, guiding them from the moment they step into a service center until their vehicle is ready for pickup.
The role is measured on sales and CSI levels.
Key areas of competency required:
- Customer Interaction & Relationship Management: Building trust and rapport with clients.
- Task Coordination: Facilitating communication between customers and service technicians.
- Technical Knowledge: Understanding vehicle maintenance and repair processes.
- Sales Skills: Upselling additional services and products.
- Administrative Duties: Handling paperwork and service records.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
- Must have a minimum of Grade 12
- Minimum 2 yrs of relevant prior experience in a Service Department is essential, such as Service Advisor, Bookings, Costing, Warranty experience.
- Isuzu and/or Renault experience would be an advantage.
- Must have a valid driver's license and safe driving record.
- OEM Certification as a Service Advisor would be an advantage.
- Must have excellent verbal communication skill
- Computer literacy is essential
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