IT Support Consultant

3 days ago

Sandton, Gauteng, South Africa Boardroom Appointments Full time R120 000 - R240 000 per year


Contract Position

Minimum Requirements:

  • Proven working experience in IT support services or relevant experience
  • Excellent knowledge of technical management, and of computer hardware/software systems
  • Sufficient understanding of the following technologies to allow for first line trouble shooting:
  • SharePoint
  • MCOP
  • Zscaler
  • Yealink IP Phones
  • Ubiquiti
  • HikeVision
  • Hands-on experience with computer networks, network administration and network installation
  • Solution orientated, and insightful with the ability to take initiative
  • Good time management and administrative skills
  • Honesty, integrity and a customer centric disposition, viewing both the organization and users as clients

Responsibilities:

  • Provide support and troubleshooting for the clients current ICT environment.
  • Respond to end user queries and requests.
  • Manage vendor support including systems; network; communications; connectivity; security.
  • Plan, organize, control and evaluate IT and electronic data operations.
  • Ensure implementation of the organisations policies and standards are adhered to with respect to infrastructure, systems and data.
  • Coordinate and oversee vendors with respect to security of data, network access and backup systems.
  • Coordinate future installations and implementations.
  • Identify problematic areas and advise on suitable solutions.
  • Preserve assets, information security and control structures.

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