Market Research Project Administrator

11 hours ago

Johannesburg, Gauteng, South Africa IQbusiness South Africa Full time

Are you a detail-oriented, proactive professional with a passion for project coordination and operational excellence? Join our dynamic Sample Operations Team as a Project Administrator, where you'll play a pivotal role in ensuring smooth execution of sample-related activities, fieldwork coordination, and social media campaign support.

This role is ideal for someone who thrives in a fast-paced environment, enjoys working with diverse teams, and is committed to delivering high-quality outcomes.

KEY RESPONSIBILITIES :
Fieldwork Coordination
  • Schedule and confirm fieldworkers, venues, and equipment.
  • Prepare fieldwork materials such as questionnaires, discussion guides, consent forms, and briefing packs.
  • Monitor fieldwork progress and escalate delays to the Fieldwork Manager.
  • Conduct pilot interviews and assist with quality checks.
  • Support the recruitment and onboarding of fieldwork suppliers.
Project Administration & Documentation
  • Maintain centralised repositories for project documents.
  • Ensure supplier contracts and annexures are signed and stored correctly.
  • Verify supplier invoices and assist with budget tracking.
  • Keep Trello boards and MS Teams channels updated.
  • Ensure compliance with POPIA and internal quality standards.
Social Media Campaign Support
  • Assist in planning and implementing META (Facebook/Instagram) campaigns.
  • Source quotations from panel suppliers and assist with campaign setup.
  • Track campaign metrics such as cost per complete and completion rates.
  • Monitor and apply campaign changes on alternate weekends or during leave cover.
  • Download and save campaign-related invoices.
  • Update monthly campaign tracking documents.
Supplier & Stakeholder Engagement
  • Liaise with suppliers, recruiters, and internal teams to coordinate logistics.
  • Compile and share project status reports.
  • Resolve queries promptly to avoid project delays.
  • Support training sessions and onboarding processes.
Project & Process Management
  • Track task completion and project timelines using Trello.
  • Identify risks and collaborate with stakeholders to resolve issues.
  • Apply checklists and guidelines to maintain quality.
  • Contribute to continuous improvement initiatives.
REQUIREMENTS:
  • Matric (Grade 12) completed.
  • Diploma in Business Administration, Marketing, or related field (completed or currently studying).
  • Minimum 2 years' experience in a similar role.
  • Strong coordination and project management skills.
  • Proficient in MS Office (Teams, Outlook, Excel, PowerPoint, Word).
  • Experience with project management and data capture tools is advantageous.
COMPETENCIES:
  • Attention to detail and strong time management.
  • Excellent communication and relationship-building skills.
  • Independent decision-making and problem-solving abilities.
  • Adaptable, process-oriented, and service delivery focused.
  • Ability to manage conflict and multitask effectively.

Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information, our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification

IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals

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