Pharmacy Stock Co-Ordinator

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Stock control management

• Collaborate with the Pharmacists to ensure that clinical stock policies and guidelines are followed and adhered to as per the Good Pharmacy Practice.

• Eliminate slow and excess stock by constant communication with doctors, nursing staff and pharmacy teams.

• Review and control consumable costs throughout the hospital.

• Collaborate with the Billings Manager to manage the discharge and not yet billed (DNYB) requirements on invoices.

• Conduct training on stock management modules within the hospital.

• Manage stock Key performance indicators (KPI's), which includes but is not limited to:
- Order frequency
- Losses-pharmacy, theatre and ward
- Stock days and
- Quality of stock
- Green procurement
- Consignment stock.

• Actively addresses stock challenges that affect the team and department including the implementation of theft prevention measures.
Stock take

• Coordinate, execute and manage all Netcare Rotational and full stock counts

• Manage entire stock take process as and when delegated by the Pharmacy Manager
Continuous improvement

• Identify opportunities to simplify, improve or redesign stock procedures and submit reports with recommendations in this regard to management.

• Assume accountability for pharmacy improvement projects in collaboration with the Pharmacy manager.
System maintenance

• Ensure that stock information on the system is updated and maintained regularly, this includes maintaining the integrity of the data on the SAP system.
Risk, compliance and reporting

• Adhere to pharmacy standard operating procedures to ensure compliant, improved controls and sound processes.

• Ensure full compliance to statutory regulations, policies, procedures, best practice, professional standards as well as the Netcare strategy.

• Manage the communication of stock policies internally and to external stakeholders.

• Assist the Pharmacy Manager with the management and audit compliance of the Netcare stock system policies and procedures. This includes all retail, ethical, surgical and third party stock.

• Monitor and manage the procurement standardisation policy and communicate this to doctors and nursing staff.

• Ensure correct CSA requirements are implemented as per company protocol.

• Analyse all key performance indicator (KPI) reports and track changes

• Ensure that the stock management extra care program tasks is adhered to and signed off
Administration management

• Assume responsibility for all daily and monthly administration duties including but not limited to:
- Stock management reports
- Leave rosters for the stock employees
- Kronos for all stock employees
- Hands-on administration for stock employees.

• Manage the cost per event (CPE) impact per patient.

• Conduct and capture the employee performance development meeting information (EPD's) for Stock Controllers, Stock Clerks and Stock Learners.

• Manage all aspects of green procurement throughout the hospital.

• Assist with any ad hoc duties assigned by the Pharmacy Manager.

• Ensure that general office administration is attended to, to ensure job efficiency including but not limited to filing, printing, faxing and other general administration queries.

• Handle all routine administration queries and work requests that may not be included in this role profile and resolves these efficiently and effectively within the required turnaround times.

• Monthly shift rosters for the stock employees

• Netcare formulary management, implementation and rollout

• Management of CKS Error Log

• Coordination, implementation, rollout and maintenance of BOM's

• Ensure Mobit and Mobil errors are resolved timeously

• Managing Open Purchase Orders report

• Management of stock in the various storage locations

• Management of back orders

• Stock coordinator to take on theatre stock controller duties in the absence of a theatre stock controller

• Stock Coordinator to manage stock control functions in the Theatre

• Stock Coordinator to manage stock control functions in the Pharmacy

• Perform Hospital Stores duties as and when required

• Perform internal Orderwise, OrderCo and stores orders and requisitions

• Manage stock days in all storage locations

• Assist with formulary and standardisations

TRANSFORMATION OF OUR SOCIETY

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.

• Actively participate as a member of a team to achieve goals and does not function independently.

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.

• Establish and service relationships with all internal and external stakeholders, including management and colleagues to improve service delivery.

• Demonstrate personal commitment to internal and external stakeholders by fulfilling responsibilities, involving others, gaining support for ideas generated and removing obstacles to team accomplishments.

• Establish and consolidate good interpersonal relationships by listening to others and objectively considering their ideas and opinions even when they conflict with their own ideas.

• Encourage good performance by establishing clear links between performance measures and business objectives and provides timely and constructive performance feedback against requirements.

• Address poor performance by taking corrective action and/or by following poor performance management procedures.

• Encourage learning by freely sharing information and best practices with others and by actively striving to empower employees through constant up-skilling and enablement.

• Coach and mentor others by providing instruction, positive models and opportunities to observe.

• Actively provide leadership and participate as a member of a team, recognising the importance of embracing differences to achieve organisational goals and the Netcare strategy.

• Create an environment which stimulates the morale and productivity of employees and drives employee engagement.

• Create and maintain a positive environment where the differences of others are recognised, understood, and valued, so that all can reach their full potential and maximise their contributions.

• Supervising and managing the ward stock clerks/controllers

• Coordinate and manage the hospital stores department
SKILLS PROFILE
EDUCATION
Essential

• Grade 12 or equivalent NQF 4 certificate.

• Basic stores and stock control certificate (BSSC).

• Principles of production and inventory management (PPIM).
Preferred

• Qualification in Logistics at an NQF level 5.

• SAP Knowledge advantageous

• Basic stores and stock control certificate (BSSC).

• Principles of production and inventory management (PPIM).
WORK EXPERIENCE
Essential

• Previous experience in stock management.
KNOWLEDGE
Preferred

• An intermediate to advanced level of Computer Literacy and proficiency in MS Office applications.

• Ability to work as a member of the team, to not function independently bur to form synergistic partnerships with other divisions.

• Superior interpersonal skills (developing and maintaining positive relationships; communicating clearly and effectively with people at all levels with verbal and nonverbal communication; working with others to identify, define and solve problems).

• Demonstrates excellent organisational skills: organised and structured.

• Multi-tasking ability and the ability to handle stressful situations and difficult stakeholders (internal and external) appropriately.

• Demonstrates genuine care and concern for the person, demonstrating empathy and an ability to understand the situation from a person centred Health and care perspective.

• Previous supervisory skills is advantageous

• Previous stock controller experience is advantageous

• Knowledge and working experience of the pharmaceutical stock control system.

PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee's ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are compassionate about quality care and professional excellence.

• Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.

• Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential.

• Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.

• Compassion - The creative, compassionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.

• Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• I always greet everyone to show my respect.

• I always wear my name badge to show my identity.

• I am always well-groomed to show my dignity.

• I always practise proper hand hygiene to show my care.

• I always seek consent to show my compassion.

• I always say thank you to show my appreciation.

• I always embrace diversity to strengthen inclusivity and belonging.
SKILLS
Coaching Others
The capacity to recognise development areas in others and support them to facilitate personal development through coaching.
Customer Focus and Service Delivery
The capacity to identify and respond to the needs of internal and external customers.
Continuous Improvement
The capacity to improve systems and processes to facilitate continuous improvement.
Personal Work Ethic
Capacity to instil an ethic of quality and consistency in self and others.
Building Relationships
Capacity to establish constructive and effective relationships.
Communication
The capacity to clearly present information, either written or verbal.
Teamwork
Capacity to cooperate with others to work towards a common goal.
Technical Knowledge
The capacity to perform a technical function to required standards.
WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.

• Will interact with internal and external customers through several different means.

Join the team that providing the best and safest
care.

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