Growth Partner

12 hours ago

Johannesburg, Gauteng, South Africa Lesaka Merchant Division Full time
Join Lesaka as a Growth Partner – Deepen Merchant Relationships & Drive Revenue Growth

Location: Office-based within your assigned region, with periodic merchant site visits

Reporting To: Manager / Head of Growth (Vertical)

Direct Reports: None

Are you a relationship-driven professional with a sharp commercial mindset? Lesaka is looking for a Growth Partner to manage and grow a portfolio of merchants — driving revenue, increasing product adoption, and reducing churn across our fintech ecosystem.

As a Growth Partner, you'll be the trusted advisor to merchants, helping them unlock the full value of Lesaka's integrated product suite: Card, Cash, Capital, Software, and VAS. This is a strategic, data-led role focused on retention, upsell, and long-term growth.

What You'll Do:
  • Grow Revenue: Identify cross-sell and upsell opportunities using data insights and consultative selling.
  • Retain & Reactivate: Spot early signs of churn and implement proactive retention strategies.
  • Manage Relationships: Build trust through regular check-ins, education sessions, and personalised support.
  • Report & Analyse: Maintain CRM discipline, track performance, and share actionable insights.
  • Collaborate & Learn: Work with Growth Executives and internal teams to align on growth priorities and share best practices.
What You Bring:
  • 3+ years in account management, customer success, or commercial sales.
  • Strong analytical skills and experience with CRM tools.
  • Fintech, financial services, or merchant services experience (preferred).
  • Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus.
  • Excellent communication and relationship-building skills.
Key Traits We Value:
  • Customer relationship mastery
  • Commercial acumen
  • Consultative selling ability
  • Data-driven decision-making
  • Accountability & ownership
Your Impact Will Be Measured By:
  • Revenue growth across your merchant base
  • Product penetration and upsell success
  • Churn reduction and merchant retention
  • CRM accuracy and reporting discipline
Why Lesaka?

We're not just a fintech company — we're a movement. At Lesaka, you'll be part of a team that values entrepreneurial spirit, collective wisdom, and a bias to action. We empower our people to take ownership and make a real difference in the lives of merchants and communities.

Preference will be made to support EE / AA measures

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