Customer Support and Sales Adviser

12 hours ago

Umhlanga, KwaZulu-Natal, South Africa Huntswood Full time

Job Overview:

Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team.

Job Responsibilities:

  • Providing excellent customer service, with customers issue being resolved first time around.
  • Use your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.
  • Build rapport with customers, get to know their individual needs and put their interests first.
  • Excellent time management skills
  • Convert incoming customer service calls into sales.
  • Explain to customers the offer and the product benefits.
  • Conduct needs analysis, understanding the client's requirements so you able to offer the customer the best product for them.
  • Building great rapport with your clients, to ensure there is a trust level built.
  • Act as a brand ambassador of our client

Job Required Requirements:

  • Grade 12 or a NQF 4 Equivalent
  • Outbound/ Inbound sales experience (local / international)
  • Minimum 12 months sales + 12 months customer service
  • Recent 1-year unbroken tenure
  • Resides within a 30 KM radius from the office.

Skills Required:

  • Excellent verbal communication
  • Soft Skills
  • Sales Ability (comfortable with handling objections, building rapport, needs analysis)
  • A solid background in targeted customer service.
  • A driven mindset and a love for hitting targets.
  • Attention to detail, so the conversation is correctly captured and actioned.
  • Customer centricity
  • Ability to multitask.

Preferred Skills:

  • Advanced sales/upselling or retentions experience.

What else to expect?

  • In a 4 week training programme, you'll learn our systems, meet your new colleagues, perfect your service technique and learn what makes a great customer experience.
  • Joining as one of our Customer Support Advisors, you will receive extensive training and support allowing you to develop your sales expertise.
  • You will have excellent progression potential at D&G, with opportunities to progress into career pathways. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.

Company Benefits:

  • Medical Insurance
  • Group Life Cover
  • Attendance Bonus - Up to R1750
  • KPI Bonus
  • Free Breakfast Monday

Core Behaviour

Huntswood's employees are described as dependable, driven and collaborative. 
The job holder should be able to demonstrate they are:

  • Confidential, reliable and genuine
  • Dynamic, passionate and determined
  • Friendly, compassionate and cooperative

"It's not just about what we do, but the way we do it. And it's our values that make us special."

  • Customer Support and Sales Adviser

    12 hours ago

    Umhlanga, KwaZulu-Natal, South Africa CXP are now part of the Huntswood Group Full time

    Job DescriptionJob Overview:Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team.Job ResponsibilitiesProviding...

  • Sales Administrator

    1 week ago

    Umhlanga, KwaZulu-Natal, South Africa Vicit Full time

    Job title: Sales Administrator (Data Operations)Location: Umhlanga, DurbanWorking Pattern: HybridContract Type: Full Time/Permanent CompanyVicit Limited is a growth advisory consultancy in the Enterprise Performance Management (EPM) industry dedicated to helping founders and business leaders of software and consulting firms navigate the many pitfalls that...

  • Sales Consultant

    2 days ago

    Umhlanga, KwaZulu-Natal, South Africa Sanlam Full time

    Who are we?SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We...

  • Customer Service Specialist

    1 week ago

    Umhlanga, KwaZulu-Natal, South Africa The Unlimited Group Full time

    PURPOSE OF THE ROLEThe Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre...

  • Sales Data Analyst

    1 week ago

    Umhlanga, KwaZulu-Natal, South Africa Vicit Full time

    Job title: Sales Data AnalystLocation: Umhlanga, DurbanWorking Pattern: HybridContract Type: Full Time/Permanent CompanyVicit Limited is a growth advisory consultancy in the Enterprise Performance Management (EPM) industry dedicated to helping founders and business leaders of software and consulting firms navigate the many pitfalls that can befall them on...

  • Sales Data Analyst

    4 days ago

    Umhlanga, KwaZulu-Natal, South Africa VICIT Full time

    Job title: Sales Data AnalystLocation: Umhlanga, DurbanWorking Pattern: HybridContract Type: Full Time/PermanentCompanyVicit Limited is a growth advisory consultancy in the Enterprise Performance Management (EPM) industry dedicated to helping founders and business leaders of software and consulting firms navigate the many pitfalls that can befall them on...

  • Outbound Sales Specialist

    1 week ago

    Umhlanga, KwaZulu-Natal, South Africa UNIVERSAL CALL CENTRE SOLUTIONS LTD Full time

    Outbound Sales Agent – Join UCCWe are looking for motivated Outbound Sales Agents to join our team at UCC. Insurance, tracking, or gas & electric sales experience will be highly advantageous. This is a performance-driven role for individuals who enjoy selling, building relationships, and achieving targets.What You'll Do:Make outbound calls to potential...

  • Inbound Sales

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa CXP are now part of the Huntswood Group Full time

    Job DescriptionAbout our clientWe're a proud partner to leading insurer, who takes the worry out of appliance breakdowns for almost 9 million customers in the UK.Right now, we're recruiting Inbound Sales and Service Advisors in a role that offers great development and working environment.What will you be doing?As an Advisor in our busy Inbound Sales and...

  • Sales Consultant

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa The Unlimited Group Full time

    About Us:Exhilarate is a dynamic and fast-growing company located in a new branch in central Umhlanga Ridge. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development. Join our vibrant team and be part of a company that values innovation, teamwork, and customer satisfaction.Job...

  • Portfolio & Affinity Manager

    1 week ago

    Umhlanga, KwaZulu-Natal, South Africa Marsh Middle East and Africa Full time

    We are seeking a talented individual to join ourConsumer & Commercial divisionatMarsh. This role will be based inDurbanhybrid and has a requirement of working at least three days a week in the office.We will count on you to:Responsible for managing the overall regional portfolio from a performance perspective i.e. renewal increases, organic growth, retention...