Shipping Coordinator

Shipping Coordinator

Minimum Requirements:

Qualifications:

• Diploma in Logistics or Warehouse Management or related fields (NQF 6)

Experience:

• 5 years experience in Shipping and Logistics in the Manufacturing environment, with up to 3 years at Supervisory level

Shipping Operations and Administration 

• Manage, plan, and provide support to all Shipping and Administrative Despatch operations.
• Develops and executes the Shipping plan.
• Aligns agreements and improvement projects with Planning and Logistics plan and strategy, budget, and applicable legislation.
• Plans and organizes with Transporter service providers, the resources (vehicles) required to load and transport product.
• Plans loads towards maximizing the optimal utilization of deck-space and load-mass of vehicles.
• Manages fast turn-around of all vehicles when loading.
• Plans all shipments in accordance with customer requirements (distribution instructions, STOs, and specific allocations).
• Coordinates and maintains integrity of Goods in Transit.
• Supplies OEM customers in line with required JIT and Kan-ban protocols, as applicable.
• Manages the process of invoicing and preparation of all documentation for products shipped.
• Executes all export-related administration as per governing rules, regulations, and legislation applicable to various Incoterms, Customers, and Countries shipped to.
• Captures and processes data daily and assists with any administrative matters when needed.
• Manages the loading of all trucks and containers as per SOPs.

Warehouse Operations 

• Controls and maintains the condition of the warehouse and loading facilities to ensure optimum conditions and safety for people and assets.
• Ensures all warehouse-related processes function optimally, including:
  • Inbound Processing for goods received.
  • Outbound Processing for goods being delivered to customers or branches.
  • Warehousing and storage for the internal movement of products within the warehouse.
• Manages the process for handling returns, defective products, and damaged goods.
• Ensures housekeeping standards are implemented and maintained.
• Applies lean management principles to reduce waste, improve process flow, and reduce costs.
• Formulates and implements policies and procedures towards the continuous improvement of Warehouse and Shipping Department operations.
• Coordinates and directs methods and systems to ensure maximum security is maintained in the warehouse and despatch areas to minimize damage or loss within or on route.
• Coordinates and ensures the accuracy of receipt of product into Shipping Department and posting of transactions to SAP timely.
• Manages the process of confirmation of all finished products and receipt into Finished Goods.
• Controls inventory accuracy through cycle and month-end counts.
• Maintains FIFO on all products.
• Ensures product, materials, and equipment preservation.
• Conducts inspections, audits, and maintains related/relevant administration.
• Keeps abreast with technological advancements in the field to maintain a competitive advantage.
• Manages relationships with third-party logistics providers (3/4PLs), if applicable.
• Monitors inventories and implements appropriate actions to rotate/manage redundant or slow-moving stock, preventing obsolescence.
• Investigates incidents of poor inventory accuracy and stock-outs, formulates and implements corrective and preventative actions.
• Coordinates storage and transport to/from off-site storage of materials (when applicable) and related costs.
• Ensures effective preservation and maintenance of buildings, tools, and other facilities.
• Participates in training to upgrade skills, develop methods, and systems, and stay current with technologies in Inventory Control.

Compliance 

• Operates and manages operations, people, and facilities in compliance with all rules and regulations, whether company or legal requirements.
• Operates within controls and procedures to ensure the integrity of The Company.
• Identifies and monitors risks within own department and area of responsibility.
• Assists in maintaining a risk register, reporting discrepancies or areas of concern to management.
• Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.
• Updates and maintains SOPs and safety practices on an ongoing basis, ensuring staff duties are fulfilled as prescribed by OSH Act standards.
• Ensures staff adhere to/complies with the necessary SHEQ policies and SOPs.
• Continuously strives to reduce blood lead levels in hazardous environments, aligned with Health and Safety standards.

Customer Service Management

• Maintains effective working relationships with customers (both internal and external) to provide the highest quality of services.
• Represents The Company in meetings with relevant stakeholders.
• Identifies and solves problems creatively, demonstrating a high level of integrity in line with The Company's core values.
• Reports to Management on internal stakeholder-related matters.
• Maintains relationships in accordance with policies, procedures, legal requirements, and stakeholder management system requirements.
• Attends to customer queries on delivery, packaging, transport, etc., of finished products.

Staff Supervision 

• Ensures that all employees have signed performance agreements.
• Monitors and measures performance quarterly by conducting employee appraisals.
• Collaborates with HR to identify staff performance objectives, potential development areas, and action plans.
• Ensures ongoing training and development of employees.
• Addresses employee relations matters fairly and promptly.

Cost and Financial Controls

• Contributes to the budget preparation process.
• Promotes the effective, efficient, economical, and transparent use of financial and other resources.
• Ensures overtime remains within budgetary and authority limits.
• Approves purchases in line with company authorization levels.

The Company Values 

• Living the The Company Values to stay on course toward stated objectives and ensuring a culture of passion and performance:
  • Honesty and Integrity
  • Mutual Respect, Trust, and Dignity
  • Openness and Transparency
  • Participation, Cooperation, and Teamwork
  • Performance and Accountability
  • Passion and Commitment