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Telemarketing Agent

2 weeks ago


Cape Town, Western Cape, South Africa Kelly Full time

SUMMARY
Are you a persuasive communicator with a passion for customer engagement and sales excellence? We're looking for dynamic individuals to join an Outound sales team, where every call is an opportunity to connect, convert, and grow.
Our client is looking to employ
Telemarketer (12 Month Contract) based in Pinelands
R
E
SPONSIBILITIES**

  • Engage with new and existing customer base to promote product offerings
  • Conduct outbound calls to potential leads and existing clients
  • Proactively manage leads within a CRM system to maximize conversion rates
  • Maintain up-to-date knowledge of company products, pricing, and competitive advantage
  • Guide customers through the application process for relevant products
  • Ensure compliance with all regulatory requirements
  • Accurately capture customer interactions and sales outcomes in real time
  • Consistently meet and exceed KPIs including sales volume, QA metrics, and conversion rates
  • Support team initiatives and ad-hoc projects as assigned by the Team Lead

MINIMUM REQUIREMENTS

  • Grade 12 / Matric
  • 6 months - 12 months Telemarketing / Sales experience
  • Computer literate (Word, Excel, Outlook)
  • Strong active listening and questioning skills
  • Target-driven mindset with a results-oriented approach
  • Effective self-management and time prioritization
  • Persuasive communication and negotiation abilities
  • Excellent verbal and written communication skiils