Organisational Design Specialist

Job Description

To design and optimise organisational structures, operating models, and workforce frameworks to align with strategic business objectives by conducting in-depth analysis, collaborating with key stakeholders, and developing solutions that enhance operational efficiency, employee engagement, and business performance.

To ensure compliance with relevant policies, legislation, and industry standards while fostering a culture of innovation and adaptability within the organisation.

• Conduct detailed organisational diagnostics to evaluate existing structures, processes, and operating models, ensuring alignment with strategic goals and business needs.
• Design and implement optimised organisational structures that balance workforce capacity, functional responsibilities, team-centricity, and cost efficiency to achieve adaptability and sustainable business growth.
• Develop and apply organisational design frameworks, templates, initiatives, methodologies, tools, and standards for organisational design interventions, to ensure consistency and effectiveness in design processes.
• Develop and maintain job families, job architectures, and job libraries to support career development, talent management, and succession planning.
• Support HC client partnering teams and business stakeholders with themes and levels of work, facilitating an understanding of stratified systems theory and its application within (or across) the organisation.
• Perform workload analysis and workforce planning to identify capacity gaps and recommend strategies to address short- and long-term resourcing requirements.
• Collaborate with business leaders to identify and address pain points in operational workflows, recommending adjustments to roles, teams, or reporting structures to improve efficiency.
• Facilitate workshops and engagements with stakeholders to align on design principles, gain consensus on proposed changes, and to solicit feedback on delivery and implementation thereof.
• Analyse and interpret data to provide insights on headcount, organisational health, and effectiveness metrics to inform design recommendations.
• Engage and interact with various operational systems and processes and support HC stakeholders to do the same, for the resolution of any data gaps, ensuring data integrity.
• Partner with HC teams to integrate organisational design strategies with talent acquisition, learning and development, and performance management initiatives.
• Conduct impact assessments for proposed changes, identifying risks and mitigation strategies to ensure seamless implementation of organisational changes.
• Provide input into change plans as needed with change management stakeholders/expertise to support organisational transformation and minimise disruption to operations.
• Provide expert advice on organisational design best practices and trends, tailoring solutions to the specific cultural and operational context of the business.
• Drive and monitor quality assurance of organisational design projects or initiatives (operating models, structures, role profiles and job evaluation).
• Monitor and evaluate the effectiveness of implemented organisational designs, making continuous improvements to address evolving business needs.
• Ensure compliance with relevant labour legislation, industry regulations, and governance standards during the organisational design process.
• Maintain comprehensive documentation of design activities, including current and future state organisation charts, role definitions, and process maps, to ensure transparency and traceability.
• Collaborate with reward stakeholders to ensure alignment between the remuneration review framework and role architecture data.
• Participate in relevant bodies that ensure collaboration with colleagues across the HC community in the Group, to continuously build OD and HC capability within the organisation.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Ensure implementation of relevant policies, governance, and practice standards across the business.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

20/12/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.