Retail Store Supervisor

2 days ago

Port Elizabeth, Eastern Cape, South Africa Pro Select Consulting Full time R250 000 - R400 000 per year


RETAIL STORE SUPERVISOR - Walmer Park 

Our client is actively seeking an energetic and enterprising Store Supervisor to become a valuable addition to their team. Your main responsibilities will be to guide and assist the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

  • Assist store team development by identifying training and coaching needs, emphasizing talent management and succession planning.
  • Administer, and manage performance in alignment with company policies and procedures.
  • Assist customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
  • Assist to enforce overall compliance by conducting thorough compliance checks through defined processes.
  • Explore and propose new opportunities to boost sales and enhance brand awareness.
  • Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
  • Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
  • Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
  • Assist in the maintenance of the the stockroom's overall upkeep to meet housekeeping standards.
  • Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
  • Assist to lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 2 Years Experience in a key holder role will be considered.


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