communications and stakeholder lead for special project

DEPARTMENT:
MARKETING AND COMMUNICATIONS

REPORTS TO:
 MARKETING AND COMMUNICATIONS MANAGER/PMO

Role Summary

The incumbent will operationalise and deliver the day-to-day marketing, communications and stakeholder engagement activities required to enhance awareness, visibility and understanding of the Transformation Fund. In addition, will ensure high-quality execution, timely delivery and consistent brand alignment to support the organisation's broader Transformation Fund rollout plan and stakeholder mobilisation efforts.

Outputs

1. Project approach & working model

• Be embedded within the NEF Marketing & Communications team and Transformation Fund PMO.

• Be on-site at the organisations offices as required for collaboration, content sign-offs and stakeholder briefings.

• Participate in weekly status meetings and provide regular progress updates.

• Work in alignment with the organisations CI, messaging framework, content formats and approval processes.

• Focus on execution, coordination and content production.

2.  Scope of Work and Core Deliverables

A. Campaign Execution & Content Roll-Out

• Consistently produce high-quality communications output.

• Implement the Transformation Fund communications calendar (weekly, monthly, thematic) across all

channels.

• Draft, edit and design day-to-day content including:

✓ Press statements, media alerts and talking points,

✓ Social media posts, captions and graphics (LinkedIn, X, Facebook, Instagram),

✓ Internal staff updates and stakeholder newsletters,

✓ Website/microsite updates (news items, FAQs, downloads).

• Ensure content adheres to the organisation CI, tone and Transformation Fund key messages.

• Manage approvals, version control and content sign-off workflows.

• Seamless coordination across the Transformation Fund workstreams.

B. Media Relations & Publicity

• Increase visibility and credibility of the Transformation Fund and strengthen media presence and

stakeholder awareness.

• Conduct daily media monitoring and compile short weekly summaries where required.

• Draft, refine and distribute approved press releases.

• Arrange and facilitate media interviews, briefings and coverage opportunities.

• Build and maintain media lists, journalist contact sheets and sector-specific databases.

• Prepare media kits, Q&As, fact sheets and CEO/spokesperson briefing notes.

• Track media pickup, sentiment and impact.

C. Digital Presence & Social Media Management

• Support day-to-day management of the Transformation Fund's digital platforms:

✓ Posting and scheduling social media content,

✓ Updating website/microsite pages (content, documents, banners),

✓ Community management (responses, FAQs, inbox management) in consultation with the organization.

• Compile weekly digital analytics with insights and actionable recommendations.

• Identify opportunities for optimisation (timing, creative, messaging, channel mix).

• Improve digital engagement metrics.

D.  Stakeholder Engagement & Event Support

• Provide communication support for stakeholder roadshows, summits, roundtables or provincial

engagements.

• Manage event-related tasks including:

✓ Media invites, RSVP lists and guest communication,

✓ Branding requirements, banners, signage and collateral,

✓ Photography/videography coordination,

✓ Webinars and online information sessions.

• Compile post-engagement communication such as minutes, summaries or follow-up emails.

• Develop presentation decks, briefing packs, toolkits and messaging documents for stakeholder

interactions.

E.  Collateral Development & Production Management

• Coordinate design, layout and production of:

✓ Brochures, flyers, fact sheets, FAQs,

✓ Posters, banners, pull-ups and branded templates,

✓ Multimedia content (short videos, scripts, photo briefs).

• Ensure consistent visual identity for the Transformation Fund and alignment with the organisations brand standards.

F.  Reporting, Documentation & Analytics

• Produce monthly progress reports,

• Submit a final close-out report at the end of the 3–6 months period, consolidating:

✓ Performance metrics

✓ Impact achieved

✓ Lessons learned

✓ Content archive and handover materials for continuity.

Experience / Skills Required

• A minimum of 10 years of relevant experience in Marketing and Communications, with at least 3 years in

a leadership capacity,

• Experience in the financial services sector is essential,

• Proven success in developing and implementing impactful marketing strategies that drive brand

awareness and enhance customer engagement,

• Strong leadership and team-building skills,

• In-depth experience in designing and executing marketing strategies across various channels,

• Excellent communication and stakeholder engagement skills,

• Strong ability to develop and deliver innovative marketing solutions,

• Proficient in budget planning and financial oversight,

• Deep understanding of marketing tools and techniques to enhance organisation's visibility, reputation

and public profile,

• Strategic and creative thinker with a flair for brand storytelling and innovation,

• Experience in representing an organisation at public engagements and industry events,

• Creative thinker with proven experience of working on diverse and wide-ranging communication

strategies including all forms of media,

• Broad expertise in multi-platform communication strategies, including digital, print and social media,

• Quick to learn and adopt new platforms and technologies.

• Strong PR, media relations and content development capability

• High-quality writing, editing and messaging skills

• Social media management experience (corporate/government)

• Stakeholder engagement and event coordination

• Ability to work in a structured, fast-paced environment

• Familiarity with government communication and transformation narratives is advantageous

Qualification Requirements

• Bachelor's degree in Marketing, Communications or a related field (essential)

• Postgraduate qualification in Marketing, Communications or related field (advantageous)

Personal Attributes/Behaviours/Attitudes

• Strong attention to detail

• Excellent Communication and influencing skills

• Ability to work in a fast-paced environment

Cognitive competencies

• Creativity/ Innovation

• Aesthetic Judgement

• Strategic thinking with a results-oriented approach

• Solution orientated and can think outside the box

Intrapersonal and interpersonal competencies

• Flexible and adaptable

• Confident

• Dynamic and energetic

• Adaptable and resilient

• Proactive and self-motivated

• Strong collaborator and team player

Leading / managing competencies

• Talent development and management

• Project management and organisational skills

• Budget management experience

• Planning and Organising