Snr Relationship Mngr: Card Acquiring

2 days ago

South Africa Nedbank Private Wealth Full time R480 000 - R1 440 000 per year

Job Classification

REQ: 143209

Talent Acquisition Specialist: Lerato Sithole

Location: Sandton

Closing Date: 08 December 2025

Job Family Sales And Services Career Stream Client Service Leadership Pipeline Manage Managers Job Purpose
  • To build relationships with government; communities and civil society organs by taking banking to the people through consumer financial education initiatives in order to position Nedbank as the bank for all people; as per the business strategy.
Job Responsibilities
  • Manage and monitor achievement of departmental strategy.
  • Facilitate goal accomplishment.
  • Mitigate and manage risks, ensuring compliance.
  • Streamline client experience by attending process review forums and ensuring compliance to legislation.
  • Plan use of resources by balancing availability of resources against internal and external stakeholder requirements.
  • Leverage team strengths.
  • Improve departmental results.
  • Manage and review departmental budgets.
  • Manage and monitor client service.
  • Evaluate performance, process and service related issues.
  • Support acquisition of new clients by Nedbank Retail.
  • Align interest of internal and external stakeholders.
  • Build and maintain relationships with relevant stakeholders.
  • Collaborate with internal stakeholders.
  • Manage key issues raised by external stakeholders in performance meetings.
  • Provider regular communication through newsletters.
  • Ensure transformational target are met.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Stay abreast of developments in field of expertise, ensuring personal and professional growth.
  • Understand and embrace the Nedbank vision and values, leading by example.
  • Ensure issues raised in culture survey are addressed and results are improved.
  • Deliver a worldclass service by ensuring a client centric culture.
  • Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
  • Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision, values and strategy.
  • Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements and ensuring a clear vision.
  • Identify relevant development needs.
  • Maintain a high performing team by identifying a talent pool through career conversations and using the talent grid principles and developing talent retention programmes.
  • Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members.
  • Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices.
  • Improve productivity and reduce costs.
Essential Qualifications - NQF Level
  • Advanced Diplomas/National 1st Degrees
Minimum Experience Level
  • Must have 5 years relevant Sales experience. 
  • Must have track record experience in Banking, as well as Card and Acquiring
  • Must have experience in a long-term relationship building with high value clients.
Technical / Professional Knowledge
  • Business administration and management
  • Business terms and definitions
  • Change management
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Principles of project management
  • Relevant Nedbank product knowledge
  • Relevant regulatory knowledge
  • Talent management
  • Management information and reporting principles, tools and mechanisms
Behavioural Competencies
  • Building Partnerships
  • Earning Trust
  • Communication
  • Customer Focus
  • Business Acumen
  • Planning and Organizing
Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at


Please contact the Nedbank Recruiting Team

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