Communication and Change Specialist

4 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year


Communication and Change Specialist - 12 Month Contract 

Minimum Requirements:

  • Matric (Grade 12)
  • Bachelor's degree in Communications or equivalent Diploma, IT, Business
    Administration, or a related field.
  • 3 to 5 years of experience in communication and change management,
    preferably in an IT environment.
  • Strong understanding of IT systems, processes, and project management.
  • Excellent written and verbal communication skills, with the ability to translate technical information into user-friendly content.
  • Proven experience in leading change management initiatives and engaging stakeholders.
  • Certifications in change management or communications (e.g., ITIL) are a plus.

Responsibilities:

  • Change Management:
  • Develop and implement change management strategies for IT.
  • Analyze the impact of changes on stakeholders and create customized
    change plans.
  • Guide the organization through IT transitions, ensuring smooth
    adoption of new initiatives.
  • Monitor change initiatives to ensure they meet objectives and deliver
    desired outcomes.
  • Communication Strategy:
  • Design and execute communication plans to effectively convey IT
    changes but also standard templates to various audiences.
  • Develop engaging and clear content for communication channels.
  • Ensure consistent and coherent messaging across all IT
    communications.
  • Stakeholder Engagement:
  • Build and maintain strong relationships with key stakeholders to
    support change initiatives.
  • Gather and incorporate stakeholder feedback into communication and
    change management strategies.
  • Training and Support:
  • Identify and address training needs related to IT changes.
  • Develop and deliver training programs to help users adapt to new
    processes.
  • Provide ongoing support and resources to users during and after the
    implementation of changes.
  • Project Collaboration:
  • Work with project teams to integrate communication and change
  • management plans into overall project timelines.
  • Ensure that communication and change management activities are
    aligned with project goals and delivered on time.
  • Report on the progress of change initiatives and communicate any
    adjustments needed to stakeholders.

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