Store Manager

3 days ago

Nelspruit, Mpumalanga, South Africa TFG Careers Full time R250 000 - R400 000 per year

Key Responsibilities:  

  • Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. Etc.).

  • Managing stock losses to ensure shrinkage is in line with the Company standard.

  • Driving turnover to ensure achievement of targets.

  • Ensures the team executes operational excellence through a customer-centric mind set. 

  • Generating high levels of motivation and commitment within the store.

  • Ensure store staff implement merchandising strategy and standards.

  • Managing team schedule effectively.

  • Staff training and development.

  • People management, including recruitment, employee relations and performance management.

  • Controlling expenses.

  • Allocate time effectively; handle multiple tasks and completing priorities.  

  • Able to manage risk within the store.

  • Inventory management (replenishment of stock and meeting customer demands). 

  • Financial oversight – making sure store finances are taken off in the store.

Qualifications & Experience: 

  • A Grade 12 qualification.

  • A relevant tertiary qualification would be advantageous. 

  • Must have 3-4 years Store Management experience.

  • Experience in Sports Store Management is advantageous. 

  • Must have experience in driving sales to increase store profit.

Skills:  

  • High flexibility and ability to adapt to different customers and situations.

  • A high sense of urgency with demonstrated ability to work independently. 

  • High flexibility and ability to adapt to different customers.

  • An outstanding leadership, interpersonal and communication skills. 

  • Ability to work a flexible schedule to meet the needs of the business. 

  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 

  • Figure and admin orientated.

  • Organised and thorough.

  • Profit and turnover driven.

  • Strategic Sales Planning.

  • Customer Value management.

  • Managing the Sales Process.

Behaviours:  

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.

  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.

  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers.

  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.

  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.

  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.

  • Optimizes Work Processes - assess and improves the efficiency, effectiveness, and quality of various work processes.

  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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